Fede
Reviewer
5/5
Miss K-J Ritchie
Reviewer
2/5
Should have worn gloves or chain mail
When assembled it looks great. Heat output is...
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ok. However, the finish on this product is really poor. Aside from the inadequate assembly instructions, there are multiple sharp edges on various pieces that my husband cut himself on. My father (a former engineer) examined the parts and suggests that the mould at the factory is blunt so when the metal is punched, it burrs, leaving knife-sharp edges. Given the blue plastic protective coating comes off in bits and pieces, the parts need to be manoeuvred multiple times, increasing the chances of being cut. The worst cut my husband received was from one of the side panels and was touch and go as to whether it needed stitches. We have contacted the manufacturer, but a week on have not had a response. Buyers beware - this looks great from a distance but you need to wear protection on your hands when assembling and take real care when using it. Keep kids well away.
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3 years ago
TEODOR CORNILA
Reviewer
5/5
Quality
3 years ago
Tony Mallon
Reviewer
5/5
I am delighted to say that the engine is strong enough to ...
The product is very w...
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ell made.Simply self assembly of the plastic hoses etc takes about 15 to 20 mins. All parts and acessories as advertised (safety googles gloves etc) were also supplied.I live in a rural area and I bought it primarily to clear debris and loose stones from my access lane on a periodic basis. I am delighted to say that the engine is strong enough to complete this task much more efficiently than compared to using a brush. It also does the job in a shorter timeframe. Perhaps the only slight complaint is that there is a noticeable vibration being transmitted through the back padding that becomes a little bit unconfortable after approximately 10 minutes of use. I countered this vibration by inserting a small cushion between my back and the padded shoulder support supplied with the machine. It's a little bit awkward but adequate. In my opinion, the machine is not robust enough for commercial day to day operations however, for the price paid for the machine (€151 in March '18) it is certaintly excellent value for money and more than adequate for ad hoc domestic use.
8 people found this helpful
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3 years ago
DURAND GUILLAUME
Reviewer
5/5
Puissance de soufflerie
Bon produit à un prix très intéressant.
3 years ago
Baluarte Rym s.l
Reviewer
5/5
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
Alain
Reviewer
5/5
El producto es de mala calidad y el vendedor no respeta la garantÃa Europea
Estoy muy ...
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decepcionado por partida doble. El producto sufrió dos averÃas los primeros 14 meses. Varias protecciones se soltaron y se cayeron los tornillos. La segunda averÃa se debió a un mal diseño de la correa para arrancar el aparato. Esta se partió.Me puse en contacto con el vendedor para reparar el aparato y me dijeron que ya no estaba en garantÃa. Les indiqué que en Europa la garantÃa por ley es de dos años y asà lo indica también la propia ficha del vendedor. A pesar de estar cometiendo una ilegalidad, no quisieron reparar el aparato. Nunca más con este vendedor. Muy decepcionado también con Amazon que permite que algunos vendedores como éste engañen a sus clientes.
One person found this helpful
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3 years ago
Mr MJ
Reviewer
4/5
3 years ago
Cliente Amazon
Reviewer
5/5
Fantástico
Me encanta la forma súper fácil que tiene de arrancar. Sin embargo también ...
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tengo que decir que tuve un problema con el. A los cinco minutos de uso el acelerador dejó de funcionar, desmonté el gatillo y vi que la camisa se habÃa salido de su alojamiento, la coloque apreté el tornillo que la sujeta y a seguir soplando.
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3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardÃn y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
Client d'Amazon
Reviewer
5/5
Bon rapport qualité prix, correct.
Bon rapport qualité prix, correct.
3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
Tony
Reviewer
5/5
To put right 2 stroke solution in hedge trimmer
Easy to use could be lighter
3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago