Ana maria
Reviewer
5/5
Perfect. Heat the atmosphere. It is ideal for a covered terrace. Let's hope the bottle doesn't burn ...
Show More
Show More
out too soon!!
The shipment arrived before time but with the box totally broken. As usual, some pieces were missing; the most important: the mounting screws. Contacted the seller, he was sorry for what happened and they sent me the parts that were lost. Communication, then, excellent.
Assembly more or less easy, although it took time.
Show Less
Show Less
10 months ago
Helen
Reviewer
4/5
The assembly instructions are not easy to read! too small.
10 months ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
Show More
Show More
ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
Show Less
Show Less
3 years ago
Andrew H
Reviewer
5/5
Quality product, 2 pairs of hands to assemble, but well worth it!
Item arrived a fe...
Show More
Show More
w days early, excellent communication.Very well packaged, most parts had their own protective packaging.A little tricky to put together alone, so I would recommend a helping pair of hands at the latter stages.Very well made, all holes and fittings lined up perfectly. Very satisfying when you don't have to force screws and bolts in from different angles!The finished product is excellent, great value for money in my opinion. I have read several reviews that say they have had to order replacement quartz tube after their heater blew over in high winds and the glass smashed. I have used a black bungee cord which I wrap round the heater and tether it to my wall when not in use.Overall 5* all the way!!
2 people found this helpful
Show Less
Show Less
3 years ago
Alain
Reviewer
5/5
El producto es de mala calidad y el vendedor no respeta la garantía Europea
Estoy muy ...
Show More
Show More
decepcionado por partida doble. El producto sufrió dos averías los primeros 14 meses. Varias protecciones se soltaron y se cayeron los tornillos. La segunda avería se debió a un mal diseño de la correa para arrancar el aparato. Esta se partió.Me puse en contacto con el vendedor para reparar el aparato y me dijeron que ya no estaba en garantía. Les indiqué que en Europa la garantía por ley es de dos años y así lo indica también la propia ficha del vendedor. A pesar de estar cometiendo una ilegalidad, no quisieron reparar el aparato. Nunca más con este vendedor. Muy decepcionado también con Amazon que permite que algunos vendedores como éste engañen a sus clientes.
One person found this helpful
Show Less
Show Less
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
Show More
Show More
ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
Show Less
Show Less
3 years ago
DURAND GUILLAUME
Reviewer
5/5
Puissance de soufflerie
Bon produit à un prix très intéressant.
3 years ago
Chesnot
Reviewer
5/5
3 years ago
Bryan Pegg
Reviewer
5/5
BU-KO Patio Heater
...
Show More
Show More
The media could not be loaded.
Despite waiting a while for arrival of this item, which we knew about from the start, the heater did in fact turn up 10 days earlier than expected.The heater is fantastic as is the little Bluetooth speaker which although small belts out the sound.My only criticism i have and it is only a small one, the instruction booklet although informative the diagrams are small and sometimes difficult to understand, the video that was emailed to me as part of the order invoice, is much easier to watch and follow.Since i posted my video on social media a few have my friends have asked me loads of questions about my patio heater and where i had purchased it from.All in all a fantastic Patio Heater which does exactly what i wanted it to do.Great customer service and always kept up to date with product shipping.Well done.
One person found this helpful
Show Less
Show Less
3 years ago
Jonathan Campbell
Reviewer
5/5
Fantastic heater. Glass broke but supplier was brilliant to deal with
Really beauti...
Show More
Show More
ful outdoor heater that has good heat. Easier to assemble than you would think. Glad fluke broke after 3 uses but supplier were really efficient and sent out a brand new glass flume free of charge (that was better than the original as it came in one piece). The odd manufacturing default will happen with these things so great to know that the vendor is so easy to deal with. Would definitely recommend and I may buy a second!
One person found this helpful
Show Less
Show Less
3 years ago