lynie
Reviewer
4/5
Very delayed order but Fabulous heater ..... once you put it together!!!!!! Instructions aren’t the ...
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best. Caused a family fall out
Took three hours to build but worth end result.
Gives great heat and looks classy. Sadly wind blew it over within a few weeks ( even with gas bottle in) dented and glass smashed!!!!
Contacted company and they promptly sent out new glass for £60.00. Good service
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10 months ago
Jamie Sadler
Reviewer
5/5
Fabulous takes the hard wbought a property with what can only be described as a jungle for a garden....
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high grass brambles up to waist height and large overgrown conifer bushes (still in the process of chopping them down with the chainsaw attachment. this tool has been an absolute godsend. engine is power full and seems to handle the workload very well (so far anyway). only downside is that i have encountered is that wearable parts eg bramble blades the chain for the chainsaw wears out pretty quickly but that could just be because of the extreme jungle i am trying to get under control and probably expecting too much for an average household this tool is a must.ork out of doing the hedges !!
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10 months ago
rob
Reviewer
5/5
Sitting out at night on the decking relaxing
The heater is perfect and was coming i...
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n 50 pounds cheaper than all the competition. I would definitely recommend buying from you. Great packaging. Took around an hour to assemble and it gets hot pretty quickly it also looks fantastic as soon as you switch it on. We love sitting outside at night with it.
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3 years ago
Amazon Customer
Reviewer
4/5
Effective but heavy
This machine is good quality but very heavy to "wear". Adjusti...
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ng the straps to arrive at a carrying position which is both practical and comfortable is not easy. Similarly, finding the best position for the control trigger so that it is easy to use while still keeping the air nozzle in the optimum position. The instructions are fairly clear, but the illustrations are not very helpful. The machine starts easily and generates high-speed airflow. It comes with ear defenders, gloves and a toolkit and is well packaged.
One person found this helpful
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3 years ago
Lou M
Reviewer
5/5
Lovely looking heater
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The media could not be loaded.
Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
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3 years ago
martingasson 1
Reviewer
5/5
Easy to use
Easy to use
3 years ago
mr john potter
Reviewer
5/5
Good service
Works very well
One person found this helpful
3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
Jean-Jacques
Reviewer
5/5
soufflerie efficace même a bas régime ?
Au moment de l'achat Je n'ai rien a dire sur c...
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e souffleur après un essai d'une petite heure je n'ai pas ressenti le poids du moteur très agréable sur sa manipulation et par son efficacité .Après une semaine d'utilisation un petit problème est intervenu au niveau du starter je ne peu pas me servir de cette tirette étant bloquée cette panne m'inquiète j'ai peur que ce moteur fonctionne en continue avec le starter ouvert pour résumer simplement je ne sait pas si il est en position ouvert ou fermée . J'ai averti mon vendeur mais je n'ai pas de réponse pour le moment . En tous cas chose étrange c'est que ce moteur démarre aussi bien à froid que à chaud . Très inquiétant ?
4 people found this helpful
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3 years ago
Cliente Amazon
Reviewer
5/5
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
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au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
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3 years ago
Client d'Amazon
Reviewer
5/5
Très satisfaite
Entretien bordures allées
3 years ago
Mary
Reviewer
4/5
Good product though assembly is time-consuming
The assembly instructions were clear...
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in the main though a couple of times we had to undo what was said to fit another part and then re-do the original. The screws are quite small and fiddly and the panelling needs to be shoved into place at times for the screw holes to match. You definitely need 2 people to assemble it all.The rubber ring on which the glass tubes sit was missing from the original packaging but the seller was very quick to respond (on a Sunday afternoon!) and the ring arrived by the following Saturday. The heat output is good, particularly for the upper body.The cover managed to blow off in the strong wind so we have since tied it with string in a couple of places.A good product in all, just be prepared for the assembly!
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3 years ago