Adele Walters
Reviewer
5/5
Heavy but brilliant
Heavy but has some great tools
One person found this helpful
2 years ago
Jose G.
Reviewer
5/5
Su gran potencial
Ba perfecta un cañón de aireUn poco ruidoso y consume bastante
2 years ago
Mr C.
Reviewer
5/5
Stylish
I bought this heater to allow us to drag out the evenings in the garden wit...
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h a little heat, and on that front, this heater delivers. Once it gets going, the output from this is excellent. It is very easy to use, and adds a lot of style to the garden. One minor point to note is that the instructions are not quite so clear, however there is a YouTube video from the manufacturer that clarifies everything, so I would advise watching that before set up. Overall, this heater is great and I am very happy with it. To add one last comment, the customer services team are especially supportive! I had an incident where the heater was blown over by unexpected winds, and the team very kindly sent out replacement parts to assist. Do tie down the heater when not in use. I learnt the hard way!
One person found this helpful
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2 years ago
Wallace Stewart
Reviewer
5/5
Client d'Amazon
Reviewer
5/5
Sarah Strudwick
Reviewer
5/5
Pen Name
Reviewer
4/5
Looks lovely ... very pleased.
Looks lovely. Good heat output. Cover fits perfectl...
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y. Great addition to our garden. Quick delivery. Bit fiddly to put together and would definitely advise you wear the gloves that come with it. My hubby didn’t and cut himself in several places on his hands. Had to use our own regulator because the one supplied didn’t fit our gas bottle ... there may be a technical reason for this that I don’t understand as I say my hubby put it together., took him about 2 hours. I love it .... looks great. Not used it properly yet so can’t comment on how good it is in that respect.
7 people found this helpful
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2 years ago
jacqueline rogers
Reviewer
5/5
Lovely heater
Been wanting one of these heaters for a year now and was very pleased...
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with the end result it looks lovely in the garden and generates a nice amount of heat was fairly easy for two people to put together but I would’ve struggled on my own very tall .... comes with a good quality cover to protect when not in use ... I had a few issues on how to get the ignition to work so I contacted customer service - I was pleasantly surprised to hear back with clear picture instructions with in 48 hours & I had just omitted to put the battery in. .. on another issue with the glass I contacted them again and once more I had a reply within 24 hours and all queries had been answered ..:: would def buy again .. was worth the wait
One person found this helpful
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2 years ago
JORDI LA-ROSA LLADÓS
Reviewer
5/5
OLEH MASLOVSKYY
Reviewer
5/5
Clint Sharp
Reviewer
5/5
Top Quality Patio Heater
Having read through some of the other reviews, I was a bit...
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hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement - no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay.So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not "nuclear" when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it.We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks.In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over.The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame.I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for.In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again.
39 people found this helpful
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2 years ago
Miguel garcía martinez
Reviewer
5/5
2 years ago
Colin Reeves
Reviewer
4/5
Beautiful Patio Heater
Product is beautifully designed and looks amazing and certai...
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nly compliments my decking. Easy to build but takes a couple of hours to ensure everything is done correctly. Very good heat off the unit and because it is on wheels - you can move it around and place it where you like! Only fault on the unit after unpacking was that the top cover - the heat reflector was bent around the corners. But a few minutes with a set of pliers helped to straighten it out and to get it to an acceptable level.. though not perfect. The unit comes with a handy outdoor cover. After unpacking I noticed that some of the stitching around one of the corners had come undone.. but a needle and thread soon repaired this. The zip also does not fully go down to the bottom of the unit - as you can see on my picture. You also have to use a small step ladder to fit the cover - as the heater is quite high! But overall - pleased with my purchase and look forward to having many enjoyable nights outside with it.
41 people found this helpful
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2 years ago
Mick M
Reviewer
5/5
Excellent Value for Money
This product was quite straightforward to assemble, provi...
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ded you carefully read the instructions and diagrams. However a couple of the predrilled screw fixings did not line up. This was not too significant and did not affect the solidity.The heater was easy to use and worked well although we did notice heat was not so effective when very windy (probably as you would expect really). Definitely a good buy for the price.
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2 years ago
peterin78
Reviewer
5/5
Dub dot
Reviewer
5/5
Does what it needs too
Light and does what you need
2 years ago