BU-KO 52cc Long Reach Petrol Multi Garden Tool 3 Extension Pole

Have a BuKo chainsaw so knew what to expect. A quality product with lots of versatile features. Can be a little daunting to setup initially – but once you get the hang of it, you can easily swap between features.

I’ve had a few issues with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn’t start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no…but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.

On paper, sounds very good, and I saw a review which rated it highly. All the tools, plus two extension poles, so worth a try. However, you see many of these with identical hardware badged under different brands.First problem was the handle – it had a locating lug but there was no corresponding hole in the shaft to locate the handle into, and so the handle could not be fitted without drilling a hole in the shaft – I didn’t do it. So there is a picture of the shaft and the handle with the lug.Starting it up, the throttle sticks on high. The design of this is the same on all the other clone ones I saw, not very good.The label for choke operation was put on upside down, so choke would be off when you thought it was on.The plastic felt very cheap, and the accessories were very flimsy and lightweight.Good points were the splined shaft, and the fact the shaft ran in bearings, but were they good quality?It’s heavy, and after trying it for a few seconds on the hedge cutter, I drained all the fuel and asked for a refund.Sending it back was ok, a pre-paid label was issued, but dropping it in at a Post Office was a pain – it’s a big heavy box.Having said that, refund was smooth so I can’t complain about that.Most of it was made in PRC , but some bits had ‘Japan’ stamped on them.You pay your money and you take your choice, except P.R.C has eliminated most of the competition.

3 people found this helpful

Easy to assemble, works well as a hedge trimmer but not easy to handle with the extension fitted, too bulky for a high hedge.

Firstly great product and first class after sales, After six months a part became faulty, Within 2 two hours of contacting the company a full reply come and within 48hours a replacement part delivered. The product and after sales are second to none and wouldn’t hesitate in recommending the product.

Went to gather well and was very versatile

Bought this as an upgrade and didn’t have the money for a stilh.Had it about 18 months on my third pull cord as spring keeps coming off its plastic mounting as this wears. Uses more fuel than gives power for in my mind and very noisy.Wouldn’t buy again.

Usato appena 2 volte e mi ha subito dato problemi meccanici, va a tutta potenza senza toccare l’acceleratore. Attrezzo molto pesante e quindi scomodo da usare con la tosasiepi e motosega. Scocca di plastica molto fragile. Capisco che non si possano avere grosse aspettative visto il prezzo, ma così è troppo.

Excellent product I was impressed with the quality for the price. Having a large garden with trees and hedges etc I found the extension pole a great addition and although it was heavier the harness really helped in coping with the extra weight. Perfect tool for the jobs I need it for would definately recommend

Good solid product with good versatility. Good powerful attachments. Had an issue with a screw on the chainsaw part and customer service team responded very well by sending a whole new chainsaw attachment rather than just the screw….superb!

not used it yet, but unpacking it the polystyrene went every where , that is not good

came quick easy to set up and use read the user manual before setting up

Cutter blade very inifective on briars

Easy to assemble with good instructions and prompt delivery(received 7th expected delivery was 10th).I have used the hedge cutter with the extension pole which I found to work well and easy to use.

I’ve not used the chainsaw yet but have the rest and wow very powerful, if it last about 3 year its good value for money

Very good product, easy assembled.

After purchasing 2 other named brands that let me down I was a bit concerned about buying another one from the internet. How wrong I was this is a fantastic piece of equipment well built and with a amazing set of additions that I did not expect. Comes with a small toolkit which would be handy to anyone that has not got a tremendous amount of sockets in their shed. Came packaged well and the instruction booklet although not straight forward is easy to understand one you have looked through a couple of times. Took around 1 hour to fully assemble all the parts and double check all screws and bolts tight as most machine require that little look over to ensure nothing loose. Fuelled up the unit with 2 stroke oil as per the supplied bottle and attached the hedge trimmer without the extension. Primed the carburettor and pulled the recoil starter and it fired up on the second pull. I proceeded to cut our hedge which was around 3 meters tall and upon first use seemed fine. During use I found it started to run on a little so I rang the supplier up and spoke to a gentleman who was very informative and gave me a couple of suggestions to slow the machine down. Went back to the garden and started the unit up on the first pull with no effort at all, previous manufactures that I had to start after stopping took some time this one did not. I completed the task in hand with ease apart from the very top, as I did try with another extension but I think will need to build my arm muscles up as unable to hold steady. This is no reflection on the machine just me being a weakling. Overall very satisfied with my purchase and feel I have finally found something which does what it says. I was also informed any problems contact direct and they will either talk through if adjustments or if a warranty claim will send direct from their stores. I felt very assured by this company and would not hesitate to recommend this equipment. My only minor snag is the nuts fall out of the extension tubes when you release the locking knob.

I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functional Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.

Part not fitting initially, contacted them and two days later new part arrives by post, that is spot on amongst a minefield of bad suppliers, it’s a breath of fresh air.Tried out the chainsaw with high branches 2-3″ diameter no problem, (need a hard hat and goggles) not tried other accessories but can’t see any problem on top of all that starts first pull.One of the best gardening tools ever bought, hats off to Bu-KO. No hesitation in buying anything else from them as the product and service is second to none.

powerful engine which starts well. ensure correctly assembled to avoid damage to the machine and injury to oneself or bystanders. requires additional grease and chainsaw oil.

I bought this when I set my garden business up 5/6 years ago. Its outlast a few other machines. Good on fuel. Plenty of attachments. Only just packed in this year. 2022. And I didnt treat it very well.Extention poles / Reach for hedge cutter is great, if your not strong it will be hard to handle at full length.The power of the Bu-ko, ive had 2 different makes just this year none have matched the Bu-ko in the slightest for power. Also just realised how little vibration / feedback you get of the bu-ko as well, compared to others I have.Bad side of it is, the plastic casings / handle , button are cheap and not great. Also the goggles, earmuffs are nasty. After a while the ruber feeders / supports inside the poles that fix the metal rotating bar in place, start to move or twist making it hard to fix them onto the machine / putting other extention poles together.Would I buy again, yes in hindsight. For price its great. Just would be nice if they matched the quality of the engine power with better fixings, casings, plastics etc.Ferrari engine, fiat panda shell.

The best I’ve ever had. Well worth the money.

Great value for money product , runs beautifully so far and does what it says on the tin. Plus added bonus excellent service from begining to end, and quick diligent response to minor query. Would definetly recommend.

Very powerful tool, used in my large allotment. Very impressed with the service from the vendor. I managed to lose a component while changing the reel and they are sending me a free replacement part.