Patio Heater Spare Parts

CUSTOMER REVIEWS

rubymiller

Reviewer

5/5

Ordered for general occasional use,arrived today.Very impressed ,it was easy to assemble ,not too he...
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3 months ago

Tommy

Reviewer

4/5

All easy to set up, quick delivery. Fuel lasts a while, Strimmer spool and brush cutter blade is eas...
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4 months ago

Jose C.

Reviewer

5/5

Funcionamiento deficiente A los dos días de funcionamiento comenzó a fallar. Se detení...
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2 years ago

Godefroy

Reviewer

5/5

Arnaque Reçu le colis endommagé donc je les renvoyer et sa fait 2 mois j’attends un re...
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2 years ago

Ian G.

Reviewer

5/5

Excellent product An excellent product well made with fantastic customer careWould ...
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2 years ago

lynn odonnell

Reviewer

5/5

Great value and fast deliverey Great value for the price lots of attachments easy t...
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2 years ago

Graham Wignall

Reviewer

5/5

Great customer service Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service. 13 people found this helpful
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2 years ago

michael j kehoe

Reviewer

5/5

Safety first

GreAt power

2 years ago

Jig

Reviewer

5/5

Great Heater, First Class Service Was having problems getting the heater to work th...
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2 years ago

Miguel

Reviewer

5/5

Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA. EDITO: ME...
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2 years ago

Paul

Reviewer

4/5

Happy ish. Always had a hand held blower but thought I would try a back pack. Easy ...
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2 years ago

Jean-Jacques

Reviewer

5/5

soufflerie efficace même a bas régime ? Au moment de l'achat Je n'ai rien a dire sur c...
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2 years ago

C dodelé

Reviewer

5/5

Retour / Echange ou remplacement gratuit La poignée (18) avec interrupteur est cassée ...
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2 years ago

Chris Morgan

Reviewer

5/5

BU-KO 5 in 1 multi tool Excellent product I was impressed with the quality for the ...
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3 years ago

Kevin McDonagh

Reviewer

5/5

BU KO Earth Auger Easy to assemble, started first pull, easy to use, drilled holes...
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3 years ago

Martin P.

Reviewer

3/5

Don't waste your money, get the cheaper Amazon alternative. Where do I start... The...
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3 years ago

J B.

Reviewer

5/5

Brilliant bit of kit. Brilliant......i can’t believe how good it is.so I had to giv...
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3 years ago

Jane Nelson

Reviewer

3/5

Good value but instructions are not clear enough. No video included as advised when purchasing ...
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3 years ago

Amazon Customer

Reviewer

4/5

Hedge trimmer

Good hedge trimmer

3 years ago

Miguel Alarcón

Reviewer

5/5

Cumple su función sin problemas

Si aceptable cumple mis expectativas

3 years ago

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Patio Heater Spare Parts

BU-KO Glass Tube Replacement for Pyramid Gas Patio Heater

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CUSTOMER REVIEWS

SAME DAY DISPATCH

12 MONTHS WARRANTY

HASSLE FREE RETURNS

5 STAR SERVICE

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