Piers M
Reviewer
5/5
Absolutely delighted with this heater. It's a great looking item and is very well made. Solid, loo...
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ks good as an outdoor feature and very straight-forward to put together. First class service from Michael, who could not have been more responsive and attentive. Thoroughly recommended.
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2 weeks ago
Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
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maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
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11 months ago
Stephanie Townsend
Reviewer
5/5
DPD delivery was not very good
The product is exactly what we required.The delivery...
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and the time i wasted waiting in for it to be delivered by DPD was the problem told me a date and did not arrive said it would be by 8 pm that day so i waited in all day and it did not arrive until 5 days later.
One person found this helpful
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3 years ago
morlot
Reviewer
5/5
Qualite/prix
Produit très performant ,un peu lourd
3 years ago
Pen Name
Reviewer
4/5
Looks lovely ... very pleased.
Looks lovely. Good heat output. Cover fits perfectl...
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y. Great addition to our garden. Quick delivery. Bit fiddly to put together and would definitely advise you wear the gloves that come with it. My hubby didn’t and cut himself in several places on his hands. Had to use our own regulator because the one supplied didn’t fit our gas bottle ... there may be a technical reason for this that I don’t understand as I say my hubby put it together., took him about 2 hours. I love it .... looks great. Not used it properly yet so can’t comment on how good it is in that respect.
7 people found this helpful
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3 years ago
Claire Donnelly
Reviewer
5/5
Brings the Wow Factor to our parties!
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I bought this gas heater for my house and I was so impressed with it that I moved it into my Party business. The dancing flame is a huge hit and has become the main talking point at parties.It is powerful enough to heat for 30 people and heat output can be adjusted if it gets too warm.Delivery and packaging was fast from this seller, as expected shopping on Amazon. It uses the normal patio gas that are commonly used with barbecues so easy to find.I recommend using the video step by step instructions for set up. The link is on the front cover of the manual. All we needed was a screwdriver, which even came in the box.Thanks for the great product!
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3 years ago
Gary Hammersley
Reviewer
5/5
Versatile and effective tool with great after-sales service
This is a versatile and...
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effective tool for all the gardening uses I have. I've had a couple of minor teething problems and I've been really impressed with great after-sales service I've had. Burrowmount have been helpful and responsive to resolve the problem
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3 years ago
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
nguyet nguyen
Reviewer
5/5
Very nice,
This heater very nice, but very difficult to fix, the end work well
3 years ago
Simon Charman
Reviewer
5/5
Superb Value
Excellent quality products at competitive prices, very impressed!
3 years ago
Andrew Bourne
Reviewer
5/5
3 years ago
Ally Bongo Brain
Reviewer
5/5
Great value for the quality you get.
What can I say but delivery super quick. Produ...
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ct came with very easy instructions and Safety guidance when setting up and starting for the first time. Straight forward to assemble and very sturdy once put together. I have a field and a hill that has seen off a couple of strimmers over the years. Great value for its money, plus safety equipment that comes with it is standard but good. And this is from a Health and Safety Advisor.
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3 years ago