lynie
Reviewer
4/5
Very delayed order but Fabulous heater ..... once you put it together!!!!!! Instructions aren’t the ...
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best. Caused a family fall out
Took three hours to build but worth end result.
Gives great heat and looks classy. Sadly wind blew it over within a few weeks ( even with gas bottle in) dented and glass smashed!!!!
Contacted company and they promptly sent out new glass for £60.00. Good service
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10 months ago
Lynn Stanfield
Reviewer
5/5
Our flame tower blew over in a storm and the glass smashed - this replacement fitted perfectly.
10 months ago
D. Miles
Reviewer
5/5
Had a very long length of fencing and this was an absolute godsend. It made light work in varying so...
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il types. Doesn’t like stones or large roots but that is to be expected. These can be dealt with using long spike.
Can be hard to control unless you’re braced but this is a brilliant product for the price. Highly recommended.
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11 months ago
Big pauly
Reviewer
4/5
Amazon Customer
Reviewer
4/5
Effective but heavy
This machine is good quality but very heavy to "wear". Adjusti...
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ng the straps to arrive at a carrying position which is both practical and comfortable is not easy. Similarly, finding the best position for the control trigger so that it is easy to use while still keeping the air nozzle in the optimum position. The instructions are fairly clear, but the illustrations are not very helpful. The machine starts easily and generates high-speed airflow. It comes with ear defenders, gloves and a toolkit and is well packaged.
One person found this helpful
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3 years ago
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
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useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
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3 years ago
David Walker
Reviewer
5/5
Fantastic value for money.
For the price this is unbeatable value. Really powerful ...
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and shifts the leaves wet or dry. The downsides are that it is a little noisy and a little thirsty. If like me you are an ocassional user and don't want to pay 3 or 4 times as much for a branded blower then this one is a great buy.
One person found this helpful
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3 years ago
OLEH MASLOVSKYY
Reviewer
5/5
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
Amazon Customer
Reviewer
5/5
Fantastic customer friendly service
We bought the heater during “lockdown “in order...
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to get the maximum use of the garden. The assembly instructions were easy to follow and once assembled it was fairly easy to move into position. We’re looking forward to using it over the winter.We had a small problem with the glass tube but customer services were fantastic. They could not have been more helpful and sorted it out immediately. We wish more companies took as much pride in their customer relations.
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3 years ago
Bruce Burgoyne
Reviewer
5/5
Looks great & an excellent product
We have found this to be a really excellent ...
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product and have really enjoyed having it since the end of 2020.It also looks fantastic when it is working.The customer service from Regine at Burrowmount has been really excellent and very much appreciated
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3 years ago
E Evanson
Reviewer
3/5
Expensive night light with poor heat output
Takes about two hours to build and inst...
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ructions are ok.Had an issue with the regulator not fitting my gas canister so I contacted the customer services who were very helpful and sorted me out - I cannot fault them at all.Used it for the past couple of nights for the first time, looks amazing and gives a nice light but really disappointed with the heat output - have to stand right next to it to get any warmth, even one step away you feel no difference.Really disappointed as the main reason for buying it was to enable us to sit outside longer at night and take the chill out of the air. It’s a very expensive night light and if I could I would send it back but it would be impossible to dismantle it and I’ve discarded the packaging.If anyone has had similar issues and rectified it some way - maybe we are doing something wrong - please advise?! Gas is on full.
5 people found this helpful
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3 years ago