Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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4 years ago
Lorena
Reviewer
5/5
perfecto y super rápido la entrega
perfecto
4 years ago
JMP
Reviewer
5/5
Excellent rapport qualité prix - Léger et puissant
Souffleur puissant et fonctionnel, ...
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bien moins cher que les grandes marques. Je ne sais pas ce qu'il donnera dans le temps, mais pour un usage non professionnel il est parfait, et pour un professionnel, s'il dure 3 ans au lieu de 10, ça revient au final moins cher qu'un souffleur de marque, et il est bien plus léger. Suivi personnalisé du vendeur qui a contrôlé lui-même la bonne livraison du colis.
5 people found this helpful
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4 years ago
john nevin
Reviewer
5/5
Good buy
Very happy arrived on time
One person found this helpful
4 years ago
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
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au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
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4 years ago
Amazon Customer
Reviewer
5/5
Absolutely fantastic
Fantastic value easy to use.Nothing too dislike
4 years ago
D.Lawson
Reviewer
5/5
Well worth the money
This was far better than my expectations. Comes with everythin...
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g you need including a small tool kit fuel mixing bottle and funnel. Slight issue with the handle screws but easily resolved. Started first time following the instructions, I bought the extra extensions poles and when all used it can be difficult to move but that is expected. I would highly recommend this product for ease of use, value for money but also really good quality.
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4 years ago
Ally Bongo Brain
Reviewer
5/5
Great value for the quality you get.
What can I say but delivery super quick. Produ...
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ct came with very easy instructions and Safety guidance when setting up and starting for the first time. Straight forward to assemble and very sturdy once put together. I have a field and a hill that has seen off a couple of strimmers over the years. Great value for its money, plus safety equipment that comes with it is standard but good. And this is from a Health and Safety Advisor.
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4 years ago
Mick M
Reviewer
5/5
Excellent Value for Money
This product was quite straightforward to assemble, provi...
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ded you carefully read the instructions and diagrams. However a couple of the predrilled screw fixings did not line up. This was not too significant and did not affect the solidity.The heater was easy to use and worked well although we did notice heat was not so effective when very windy (probably as you would expect really). Definitely a good buy for the price.
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4 years ago
Riley
Reviewer
4/5
Good all round
Excellent for cutting privet easy to use and pretty light
4 years ago