Richard T.
Reviewer
5/5
Excellent bit of kit
I bought this to dig a hold for some big, deep concrete posts ...
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for my garden. Even thought the ground is full of stones, this didn't struggle. Amazing time saving tool, power engine, starts well, all the attachments work well. Box even includes small tool kit, googles, hear defenders and gloves!Highly recommend! My friends now want to borrow this for their fences as it made it so easy!
3 people found this helpful
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3 years ago
Fede
Reviewer
5/5
eric.walshaw
Reviewer
5/5
Recommend to everyone
Great machine started straight away love it
3 years ago
Andrew Stewart
Reviewer
5/5
Great product
Great product. Easy to assemble great value.
3 years ago
Pen Name
Reviewer
4/5
Looks lovely ... very pleased.
Looks lovely. Good heat output. Cover fits perfectl...
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y. Great addition to our garden. Quick delivery. Bit fiddly to put together and would definitely advise you wear the gloves that come with it. My hubby didn’t and cut himself in several places on his hands. Had to use our own regulator because the one supplied didn’t fit our gas bottle ... there may be a technical reason for this that I don’t understand as I say my hubby put it together., took him about 2 hours. I love it .... looks great. Not used it properly yet so can’t comment on how good it is in that respect.
7 people found this helpful
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3 years ago
Michael John Finch
Reviewer
5/5
Yep it does the job!
It definitely does what it says on the can! Delivered, out if ...
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the box and away it went!! Had a different make previously and it was irratic when it came to starting. From cold bit if choke and it fired up. As mentioned in other reviews, be nice if there was a holdall to use with it but still looking.
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3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
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lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
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3 years ago
Caroline Conroy
Reviewer
4/5
Beautiful garden feature
It’s a beautiful heater as a decorative feature on the pat...
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io. The real flame in the tubular insert and design of the tower is stunning. I do feel the heat output could be higher. I love it though! One part of the frame was damaged on arrival but customer service was excellent and the part was swiftly replaced.
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3 years ago
mr john potter
Reviewer
5/5
Good service
Works very well
One person found this helpful
3 years ago
Amazon Customer
Reviewer
4/5
Manufacturers burner assembly fault
Assembled as instructed, lit and found flame no...
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t to be right. Upon removing the burner, found that the manufacturer had not assembled it correctly meaning gas was not directed via the burner causing the flame to be mis-directed and burning out the seal and causing other superficial damage. Could have been serious damage if I had left it to burn any longer than a few seconds. Quality control in assembly fault. Problem was simple to rectify.Contacted seller who were very quick to act and sent replacement part. I would rate the seller excellent.Apart from this an excellent product.
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3 years ago
Simon Charman
Reviewer
5/5
Superb Value
Excellent quality products at competitive prices, very impressed!
3 years ago
Amazon Customer
Reviewer
5/5
Excellent customer service
The item arrived with a small fixing plate for the guard...
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missing so contacted the seller. They couldn’t have been more helpful or quicker to respond with the missing part arriving the next day.Can’t believe the value for money in this item. The wire brush is £20 and it comes with a cutter and two cord reels. Really happy with my purchase and with the seller
One person found this helpful
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3 years ago
Mary
Reviewer
4/5
Good product though assembly is time-consuming
The assembly instructions were clear...
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in the main though a couple of times we had to undo what was said to fit another part and then re-do the original. The screws are quite small and fiddly and the panelling needs to be shoved into place at times for the screw holes to match. You definitely need 2 people to assemble it all.The rubber ring on which the glass tubes sit was missing from the original packaging but the seller was very quick to respond (on a Sunday afternoon!) and the ring arrived by the following Saturday. The heat output is good, particularly for the upper body.The cover managed to blow off in the strong wind so we have since tied it with string in a couple of places.A good product in all, just be prepared for the assembly!
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3 years ago