Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
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maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
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11 months ago
Harry plumtree
Reviewer
4/5
The saw is good powerful bit of kit wouldn’t want to use it in a built up area on a regular basis as...
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a bit loud but in are case we live on a farm and will be use for cutting Fire wood now
It did brake a chain brake but was replaced by the next working day can’t complain at that Iv had worse service from bigger well known brands in the market worth every penny so far two days in with it
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11 months ago
Client d'Amazon
Reviewer
5/5
Bon rapport qualité prix, correct.
Bon rapport qualité prix, correct.
3 years ago
warren bradley
Reviewer
5/5
Just perfect
I cannot fault this product or their customer service I originally pur...
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chased this item before I went away on my holidays however the delivery date they specified was when I was away so I contacted them to ask if they could deliver on a specified day when I returned within 10 minutes of sending my email I had a reply stating that they would deliver on my specified day at no extra cost to myself I arrived back from my holiday and my patio heater was delivered on the day I arrived back brilliant service and the patio heater is first class simple to to put together and looks fantastic far better than my old one with the added bonus of the cover to protect the heater when not in use and it looks great.also as an added curtesy the company also contacted me to make sure that the product was delivered safely without any damage I have recommend this product to a few friends as everything from start to finish was just perfect this is how all companies should treat there customers I will certainly use again thank you.
5 people found this helpful
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3 years ago
Dale Edwards
Reviewer
4/5
Hard to assemble but looks good at the end
Just as everyone else states regarding e...
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recting the heater it took me around I'd say the 5 hour mark as many of the instructions are in my opinion missing or in the wrong order.The heat output is good and does look pretty classy. I would recommend this heater as it does a Good job, I'm no novice at putting bits together but this was a challenge, I'd give plenty of time
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3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
MM
Reviewer
5/5
Efficiente fino a quando...
Soffiatura potente quindi efficiente ottimo rapporto quali...
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tà prezzoDevo rettificare la recensione in quanto oggi durante l'uso e dopo 15 giorni dall'acquisto il pulsante dell'acceleratore si è spezzato in due senza nessun motivo fatto con una plastica veramente scadente e non ho più la possibilità di utilizzare il soffiatore
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3 years ago
mr g bajorski
Reviewer
4/5
all good
Fully tested now, seems to be working fine so far, decent build quality an...
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d value for money.The machine is a bit on a heavy side but for the price can definitely live with the extra weight vs much pricier machines.It's cutting/trimming well sometimes it is not so smooth tho.
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3 years ago
Fifi
Reviewer
5/5
Seller is amazing 10/10
I ordered this and it said delivery was between the 25- 27....
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It arrived today on the 22nd. The seller emailed me to say that the product had been dispatched and also sent me links to how to use it so i was able to see how it worked before it arrived.It is an excellent strimmer and even came with ear muffs and safety helmet.I would 100% recommend buying from this seller
2 people found this helpful
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3 years ago
steve
Reviewer
5/5
BU-KO stainless steel pyramid patio heater
This is a very good quality product it a...
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rrived on time and was well packaged. It was easy to put together for anyone with some DIY skills although it is a fair bit of work and takes some time. All the main steel edges are folded over to avoid sharp edges and everything fitted together well. The instructions were ok although some parts were pre-assembled (which simplyfied things). All parts seem to be of a high quality and the look when constructed is very smart. The supplied cover is also decent quality with a zip from top to bottom. The heater looks good when lit giving out a fair bit of light and the heat output is ok although not as much as our previous heater which had a large heater grill and big umbrella reflector to beam heat down - this was expected as it is different type of heater to the previous one. It is easy to manoeuvre without the gas bottle on board but like all of these it is difficult when heavy bottle is in the unit. I would definitely recommend this for anyone who wants a pyramid shaped heater with the flame in glass tube effect.
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3 years ago
Adrian Goggin
Reviewer
5/5
Good product, great visually, absolutely amazing after service care.
I very rarely ...
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write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I'm not convinced that the Bluetooth speaker is worth the additional cost as it's very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.
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3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
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apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
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3 years ago