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Home Patio Heaters BU-KO Patio Gas Heater Stainless Steel with Bluetooth
BU-KO Patio Gas Heater Black
BU-KO Patio Gas Heater Black £189.99
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BU-KO Patio Gas Heater Stainless Steel with Bluetooth

Rated 4.55 out of 5 based on 94 customer ratings
(94 customer reviews)

From: £189.99

  • Bluetooth Speaker
  • Easy to use
  • Efficent Heating
  • CE approved
  • How to turn on a patio heater – https://www.youtube.com/watch?v=oJ9B9xZnZrA
  • How to build a patio heater – https://www.youtube.com/watch?v=P7Og7fPT–k&t=33s
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SKU: UK_NW-GAS-WHITE-BLT Category: Patio Heaters
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  • Description
  • Reviews (94)
  • Warranty
  • Shipping & Delivery

Description

DOUBLE BENEFIT – This pyramid-shaped outdoor heater is powered by propane gas and displays an attractive open flame safely contained in a quartz glass tube. Its column design and pagoda-shaped reflector atop the unit helps maximum heat and warmth radiate and spread out over a 10-foot radius.

BUILT TO LAST – Crafted using premium, high-grade stainless steel and powder coated aluminium, this patio heater is waterproof and almost weather-proof too – it can handle exposure to the harsh sun, rust promoting abrasive salt air and water and the very cold temperatures and more.

CERTIFIED SAFE – These elegant yet functional garden heaters are CE approved, meeting strict European manufacturing safety standards. It has a built-in safety valve that automatically shuts off the heater’s fuel supply if tilted. There is also a safety netting to protect you from the flames.

EASY TO ASSEMBLE & USE – Our portable heater now comes with a step by step assembly video guide to make assembly quick and simple! Simply turn the LPG fuel valve on, set the temperature control knob and click the ignition button and your fire – and warm patio – is ready to be enjoyed.

94 reviews for BU-KO Patio Gas Heater Stainless Steel with Bluetooth

  1. E Evanson – 01/01/2021

    Rated 3 out of 5
    Expensive night light with poor heat output

    Takes about two hours to build and instructions are ok.Had an issue with the regulator not fitting my gas canister so I contacted the customer services who were very helpful and sorted me out – I cannot fault them at all.Used it for the past couple of nights for the first time, looks amazing and gives a nice light but really disappointed with the heat output – have to stand right next to it to get any warmth, even one step away you feel no difference.Really disappointed as the main reason for buying it was to enable us to sit outside longer at night and take the chill out of the air. It’s a very expensive night light and if I could I would send it back but it would be impossible to dismantle it and I’ve discarded the packaging.If anyone has had similar issues and rectified it some way – maybe we are doing something wrong – please advise?! Gas is on full.

    5 people found this helpful

  2. Dave – 07/01/2021

    Rated 5 out of 5
    Very Nice Item

    Very nice item. Heat output pretty good. Written assembly instructions are poor but I was sent a YouTube video link by the supplier which made things pretty easy to be fair. Some edges are sharp as reported by some, but maybe try wearing gloves and maybe try taking a bit of care? Worked a treat! Really pleased and would recommend.

  3. Alan Bracken – 07/01/2021

    Rated 5 out of 5
    Absolutely stunning, definitely the best choice

    The media could not be loaded.

     All arrived quickly and extraordinarily well packaged etc… be prepared for a little time to unpack and construct but it’s easy to do if you follow the instruction. Its well worth the investment though as they look amazing, everyone comments. And I guess the real mark of customer service is when something isn’t quite right, and we had a bent base on the second tower which whilst allowed completion meant it was slightly wobbly on it’s feet. I emailed and the replacement part was with me within 3 days and now both our towers are perfect. Absolutely brilliant service and top quality product. If you want flame towers, I’ve not seen any better than these.

  4. Gill – 08/01/2021

    Rated 5 out of 5
    Fabulous Patio Heater!

    Bought this to go on our patio next to the hot tub. Looks fabulous and gives out just the right amount of heat to keep us warm when we get out of the hot tub. We will get lots of use out of this, not just by the hot tub but also on the patio – it’s portable (needs 2 people) – has lockable wheels. Fast delivery and I made some enquiries with the seller – received very fast and efficient responses. Don’t look any further!

  5. Jonathan Campbell – 10/01/2021

    Rated 5 out of 5
    Fantastic heater. Glass broke but supplier was brilliant to deal with

    Really beautiful outdoor heater that has good heat. Easier to assemble than you would think. Glad fluke broke after 3 uses but supplier were really efficient and sent out a brand new glass flume free of charge (that was better than the original as it came in one piece). The odd manufacturing default will happen with these things so great to know that the vendor is so easy to deal with. Would definitely recommend and I may buy a second!

    One person found this helpful

  6. Mary – 17/01/2021

    Rated 4 out of 5
    Good product though assembly is time-consuming

    The assembly instructions were clear in the main though a couple of times we had to undo what was said to fit another part and then re-do the original. The screws are quite small and fiddly and the panelling needs to be shoved into place at times for the screw holes to match. You definitely need 2 people to assemble it all.The rubber ring on which the glass tubes sit was missing from the original packaging but the seller was very quick to respond (on a Sunday afternoon!) and the ring arrived by the following Saturday. The heat output is good, particularly for the upper body.The cover managed to blow off in the strong wind so we have since tied it with string in a couple of places.A good product in all, just be prepared for the assembly!

  7. hi – 17/01/2021

    Rated 5 out of 5
    Easy to assemble, looks stunning on my decking

    This item was purchased for my husband 60th birthday party to provide good overall heat for my guests . It arrived on time and was easy to assemble. Looked really impressive on my decking and would recommend.

  8. simon – 24/01/2021

    Rated 4 out of 5
    Reasonably easy to build – Cover not secure

    Great product, reasonably easy to build. Very disappointed that with first wind the cover came off and blew away, never to be seen again. It actually flew out of the garden!!!

  9. Judith Dickinson – 27/01/2021

    Rated 4 out of 5
    Gas heater

    For those cool evenings however it doesn’t push out a lot of heat ( need to be very close to the heater). There are some sharp holes along the bottom (? Air vents ) which we find a hazard as we have a young grand daughter who got her finger cut in one of them despite the cover being on – as it rides up ( heater was off at the time ) she is never around when it is on. But the holes are razor sharp the damage could have been worse !!

  10. Jane Nelson – 04/02/2021

    Rated 3 out of 5
    Good value but instructions are not clear enough. No video included as advised when purchasing

    Good value and looks good. Easy to ignite but only criticism is that instructions are not very clear and pictures/print are too small to make out where screws should go. Had to go into YouTube to Watch video as video which should have been included was missing. Took 2 people approximately 2 hours to build so if you are not good with self assembly you may struggle to put it together.

    One person found this helpful

  11. Amazon Customer – 05/02/2021

    Rated 4 out of 5
    Read the instructions before you start assembly

  12. jeathinder khakh – 07/02/2021

    Rated 5 out of 5
    Great product and excellent customer service

    This outdoor Heater is fantastic, and would recommend it to everyone, looks amazing in the garden, the only thing I would say is to ask for a video to build it . I spoke to someone called Micheal from burrowmount ,who has been fantastic, sent me the videos, and is there for you step by step , never mind ten out of ten , he definitely deserves hundred out of hundred . The heat from the heater is fantastic, I would recommend this product to everyone, and well worth the money

  13. Bryan Pegg – 08/02/2021

    Rated 5 out of 5
    BU-KO Patio Heater

    The media could not be loaded.

     Despite waiting a while for arrival of this item, which we knew about from the start, the heater did in fact turn up 10 days earlier than expected.The heater is fantastic as is the little Bluetooth speaker which although small belts out the sound.My only criticism i have and it is only a small one, the instruction booklet although informative the diagrams are small and sometimes difficult to understand, the video that was emailed to me as part of the order invoice, is much easier to watch and follow.Since i posted my video on social media a few have my friends have asked me loads of questions about my patio heater and where i had purchased it from.All in all a fantastic Patio Heater which does exactly what i wanted it to do.Great customer service and always kept up to date with product shipping.Well done.

    One person found this helpful

  14. Martin P. – 09/02/2021

    Rated 3 out of 5
    Don’t waste your money, get the cheaper Amazon alternative.

    Where do I start… The panels were scratched where the factory has cut the protective plastic on the metal… In one place so badly scratched I’ve put that panel at the back to hide it as best as possible…The instructions left out steps and are very awkward to read due to very small diagrams.The heat output is massively disappointing, I thought I would spend more money to ensure a quality product and I honestly wish I had gone for one of the £179.99 ones from Amazon Essentials instead.The included cover doesn’t fit the unit at the bottom as it’s too small.The additional Bluetooth speaker is just a random cheap Bluetooth speaker that doesn’t fit to the unit in any way shape or form, seriously do not bother with it. You can get yourself a decent Bluetooth speaker for exactly the same price.All in all rather disappointed.

    10 people found this helpful

  15. Joyce – 10/02/2021

    Rated 4 out of 5
    Heater v good quality once built up. Clearer instructions would have made assembling easier

    V pleased with the heater now it is built up. Instruct were difficult to follow at times, largely due to the size of diagrams in the instructions booklet, also the doors are v sharp on the corners/edged so car needed when assembling. V pleased with the finished results looks v stylish & cover is good quality for storage, when not in use. . Looking forward to using later I the summer would recommend to others

    2 people found this helpful

  16. Mick M – 13/02/2021

    Rated 5 out of 5
    Excellent Value for Money

    This product was quite straightforward to assemble, provided you carefully read the instructions and diagrams. However a couple of the predrilled screw fixings did not line up. This was not too significant and did not affect the solidity.The heater was easy to use and worked well although we did notice heat was not so effective when very windy (probably as you would expect really). Definitely a good buy for the price.

  17. Ijarnold – 14/02/2021

    Rated 5 out of 5
    Superior patio heater

    The media could not be loaded.

     Excellent patio heater well worth paying the extra for this superior looking machine. A talking point on any patio. Looks amazing when lit and when dark just looking at it you feel warm!Took about 2 hours to put together not rushing and maybe a beer or two in between. Burrowmount the suppliers were second to none, had a tiny issue of a missing nut, contacted them had a speedy response and was sorted immediately. Would highly recommend this supplier and product especially as we are all going to be spending more time in our own outdoor area. You would not be disappointed.This was a 40th birthday present for the man who has everything….. and he loved itIrene Essex

  18. Hayley webb – 15/02/2021

    Rated 5 out of 5
    Stylish patio heater

    Very happy with my patio heater, looks really stylish and gives out a lot of heat. Would really recommend.

  19. Colin Reeves – 16/02/2021

    Rated 4 out of 5
    Beautiful Patio Heater

    Product is beautifully designed and looks amazing and certainly compliments my decking. Easy to build but takes a couple of hours to ensure everything is done correctly. Very good heat off the unit and because it is on wheels – you can move it around and place it where you like! Only fault on the unit after unpacking was that the top cover – the heat reflector was bent around the corners. But a few minutes with a set of pliers helped to straighten it out and to get it to an acceptable level.. though not perfect. The unit comes with a handy outdoor cover. After unpacking I noticed that some of the stitching around one of the corners had come undone.. but a needle and thread soon repaired this. The zip also does not fully go down to the bottom of the unit – as you can see on my picture. You also have to use a small step ladder to fit the cover – as the heater is quite high! But overall – pleased with my purchase and look forward to having many enjoyable nights outside with it.

    41 people found this helpful

  20. Michelle Page – 17/02/2021

    Rated 5 out of 5
    Beautiful Patio Heater

    The media could not be loaded.

     Love this patio heater, it looks amazing in my garden, the heat output is perfect and has kept us warm on cold nights. I’m so pleased I bought this, it’s perfect.Customer service has been the best. Delivery was quick, I had the heater within days of ordering.

  21. Adrian Goggin – 18/02/2021

    Rated 5 out of 5
    Good product, great visually, absolutely amazing after service care.

    I very rarely write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I’m not convinced that the Bluetooth speaker is worth the additional cost as it’s very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.

  22. Bruce Burgoyne – 19/02/2021

    Rated 5 out of 5
    Looks great & an excellent product

    We have found this to be a really excellent product and have really enjoyed having it since the end of 2020.It also looks fantastic when it is working.The customer service from Regine at Burrowmount has been really excellent and very much appreciated

  23. Raymond – 28/02/2021

    Rated 5 out of 5
    A lovely feature for the patio

    Very pleased , looks great .

  24. Frank Brennan – 28/02/2021

    Rated 4 out of 5
    Super but hard to put together!

    Looks great finished – but a lot of work to put it together and the instructions weren’t great particularly for a novice like me (IKEA on speed !!)

  25. Peter alexander – 08/03/2021

    Rated 4 out of 5
    Instructions exploded views should be larger more explanatory to avoid misinterpretation

    Great productHad an issue with the burner section it would not let the gas throughEmailed explained the problem and they sent out a new ( Tested) burner assemblyWorked straight away great service great product see comment on instructionsBut apart from that I would recommend this product and the company with out any hesitation

    One person found this helpful

  26. Mr. K. Parker – 13/03/2021

    Rated 5 out of 5
    Good quality heater – they are not all the same.

    After reading reviews of many similar products I settled on this one due to many more positive reviews than most of the alternatives which had comments re poor quality and cut fingers from sharp steel edges. This was a bit more expensive but it turns out well worth the extra cost. There are so many on the market, many are cheaper, glad I paid a little extra for the quality.Very well made, sheet steel well finished with no sharp edges, easy to build up (make sure you study the diagrams VERY closely, I gaffed a few times but on checking back it was because I hadn’t looked closely enough at the drawings).Looks great, decent heat (in strong winds/breezes like all patio heaters whatever the design it will struggle).Two points to note -firstly nothing in the instructions re fitting the battery (a quick note to and reply from the seller sorted, great customer service)Secondly make sure you get the right propane cylinder to fit the regulator supplied. I got the wrong one (standard Calor 13kg propane) when it should have been Calor Patio Gas. No fault of the supplier, just be aware.All in all well pleased with the product and service.

    2 people found this helpful

  27. Nicholas A. – 20/03/2021

    Rated 4 out of 5
    Be careful when assembling

    This is a great product and looks good, heats the patio effectively.Be very careful when assembling as some edges are razor sharp – I would suggest wearing gloves very strongly.

  28. Amazon Customer – 24/03/2021

    Rated 5 out of 5
    Fantastic customer friendly service

    We bought the heater during “lockdown “in order to get the maximum use of the garden. The assembly instructions were easy to follow and once assembled it was fairly easy to move into position. We’re looking forward to using it over the winter.We had a small problem with the glass tube but customer services were fantastic. They could not have been more helpful and sorted it out immediately. We wish more companies took as much pride in their customer relations.

  29. Sarah – 01/04/2021

    Rated 5 out of 5
    Absolutely love it

    Excellent, for a start it arrived two weeks earlier than expected.It did take a couple of hours to put together. But we absolutely love the patio heater, with the uncertain times that we are living through and with me working from home must days, to relax I like to get out and spend time in the garden. The patio heater means that I will be able to spend all dry evenings through the autumn/winter in the garden. The heat that it gives off is fantastic, the weather is not cold enough to use it on full power.

  30. nguyet nguyen – 03/04/2021

    Rated 5 out of 5
    Very nice,

    This heater very nice, but very difficult to fix, the end work well

  31. steve – 04/04/2021

    Rated 5 out of 5
    BU-KO stainless steel pyramid patio heater

    This is a very good quality product it arrived on time and was well packaged. It was easy to put together for anyone with some DIY skills although it is a fair bit of work and takes some time. All the main steel edges are folded over to avoid sharp edges and everything fitted together well. The instructions were ok although some parts were pre-assembled (which simplyfied things). All parts seem to be of a high quality and the look when constructed is very smart. The supplied cover is also decent quality with a zip from top to bottom. The heater looks good when lit giving out a fair bit of light and the heat output is ok although not as much as our previous heater which had a large heater grill and big umbrella reflector to beam heat down – this was expected as it is different type of heater to the previous one. It is easy to manoeuvre without the gas bottle on board but like all of these it is difficult when heavy bottle is in the unit. I would definitely recommend this for anyone who wants a pyramid shaped heater with the flame in glass tube effect.

  32. D J DRURY – 09/04/2021

    Rated 4 out of 5
    Nice addition to our Patio

    Well packed on arrival. Looks great on our patio, impressive when using as the sun goes down, and as described. Overall a good product although hard to move around (wheels could be better) – have to remove gas canisters first! Needed to get another regulator to use butane gas via amazon which was quite easily obtained. We strengthened our base with wood to improve it. Not a great amount of heat but nice addition to the patio.

    One person found this helpful

  33. paul – 10/04/2021

    Rated 2 out of 5
    very difficult to manouver

    It must be noted that this product is extremely tall and top heavy so should be secured if being left out side….it is extremly difficult to maouver when gas is inside as the cylinder keeps sliding around and because it is so tall. The heat out put is small..

  34. Kerry – 13/04/2021

    Rated 5 out of 5
    Fantastic find, love it!

    What a great find! This patio heater has brought our patio to life, no more cold evenings and heading indoors when the sun goes down, we have had some great evenings enjoying the heat and ambiance provided by this heater. It is the talk of our friends and we have shared the link on numerous occasions to others who love it as much as we do. Easy to put together and use, the cover provided is a great addition keeping it looking like new. The photos don’t do it justice but gives you a feel for how it looks. We have not needed to use it on full heat as it kicks out so much heat, making it efficient to run as well. Great product and superb communication while awaiting delivery, thank you.

  35. Clint Sharp – 15/04/2021

    Rated 5 out of 5
    Top Quality Patio Heater

    Having read through some of the other reviews, I was a bit hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement – no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay.So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not “nuclear” when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it.We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks.In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over.The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame.I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for.In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again.

    39 people found this helpful

  36. Adrian D – 16/04/2021

    Rated 5 out of 5
    Looks good – Read the instructions…..Carefully.

    It is not hard to put together although the instructions are misleading. Pay close attention. Its easy to miss some screws on the frame, and also to not ensure the side where the panel drops in to cover the gas bottle is the side where the controls are. We had to take it half apart again. Mkae sure the slots at the bottom face the same way as control knob. You have been warned! Other than that its fine, reasonable output, looks good, and the cover that comes with it is also pretty reasonable quality. Would I buy it again at that price. Yes I would.

    One person found this helpful

  37. Blue bell – 17/04/2021

    Rated 5 out of 5
    It’s very stylish

    This company are fantastic they have been so helpful, I would definitely recommend this garden heater all I can say is BRILLIANT

  38. neil37 – 21/04/2021

    Rated 4 out of 5
    Stylish and generates a reasonable amount of heat.

    Was reasonably easy to assemble but does take a morning – lots of pieces – and the instructions aren’t great. Looks good and seems to work well. Not that easy to manoeuvre given its height but okay on a firm surface with the wheels. It is at risk of blowing over in strong winds so I’ve taken to attaching it to the drainpipe with a strap when not in use .

    One person found this helpful

  39. Alistair Vallance – 01/05/2021

    Rated 5 out of 5
    Lovely patio heater

    Received this product earlier than expected, had a few little issues building it but mostly just not reading the instructions properly, one cut on the finger near the end getting the cellophane off the sides, had read previously to be careful of this, the product is very big, however we are delighted with it, the heat from it is good and light from it is amazing when you put the heater up full and see the flames going up the glass, good purchase.

  40. Drishti – 01/05/2021

    Rated 5 out of 5
    Perfect for my Patio

    This is an amazing product I and my husband are absolutely in love with it. We bought it for our special occasion and our guests were just standing by it and enjoying the heat. A must buy product for homeowners.

  41. Jon Westwood – 04/05/2021

    Rated 5 out of 5
    Fantastic Heater, Fantastic Seller

    Having seen these types of heaters before we really wanted one for our garden as they are such a great source of heat and also, they look amazing.I spent a little while looking at various different makes/models and decided to go for this one as the price was extremely reasonable. Well we are so glad that we did.It is really easy to put together and the seller even sent us an email with a complete video tutorial on how to build it from scratch which was really helpful as the instructions although OK are not brilliant.After installing I needed a little advice on a clip that was missing so Contacted seller and they were both polite and extremely helpful. Will definitely be coming back to them for some of their other items

    2 people found this helpful

  42. Amazon Customer – 12/05/2021

    Rated 5 out of 5
    Looks amazing at night

    The patio heater is amazing however I had ordered 2no but only received 1no, the case is still ongoing and I am sure this will be resolved.

  43. sandra bromley – 17/05/2021

    Rated 5 out of 5
    Great to look at

    Some holes didn’t meet up but still managed to assemble ( hubby not me ) looks fantastic!

  44. Kevin – 22/05/2021

    Rated 5 out of 5
    Great product

    Fantastic, effective, good looking heater both lit or not. Should have bought one years ago & in fact now thinking of buying a second for another patio.Assembly I thought not difficult if you follow the online instructions (that’s a strong tip) but it takes 2 people at the last phase of assembly in fairness.Bottle needed is a 27 mm propane.Really impressed.

  45. Amazon Customer – 26/05/2021

    Rated 4 out of 5
    Manufacturers burner assembly fault

    Assembled as instructed, lit and found flame not to be right. Upon removing the burner, found that the manufacturer had not assembled it correctly meaning gas was not directed via the burner causing the flame to be mis-directed and burning out the seal and causing other superficial damage. Could have been serious damage if I had left it to burn any longer than a few seconds. Quality control in assembly fault. Problem was simple to rectify.Contacted seller who were very quick to act and sent replacement part. I would rate the seller excellent.Apart from this an excellent product.

  46. Amazon Customer – 06/06/2021

    Rated 2 out of 5
    Very little heat output. Very disappointed.

    Looks good, easy to manoeuvre but very little heat output.

  47. Dr. C Wilson – 11/06/2021

    Rated 5 out of 5
    Excellent product and customer service

    This has been one our best buys this year. It was easy to assemble and has made meeting up outside in our garden much easier in the winter.Easy to assemble, and move around.Communications with the seller have also been excellent.

  48. Amazon Customer – 12/06/2021

    Rated 4 out of 5
    Looks fantastic, performs well and is great value for money.

    After admiring the design abroad we chose this based on the reviews, appearance and price. Yes, it takes a while to assemble and some metal edges are sharp but overall the quality is good. It’s sturdy, throws a good heat over a decent area and is a real showpiece in the garden.

  49. Amazon Customer – 14/06/2021

    Rated 5 out of 5
    Excellent product wonderful customer service

    A great patio heater with overall heating generating heat over a wide distance Customer service 2nd to none I had a small problem mainly my own fault and it was sorted within days My only concern is instructions could be better ie pointing out magnetic bar points forward to attach door panel

  50. Pauline Dale – 17/06/2021

    Rated 5 out of 5
    Love this heater looks lovely on our Decking

    Liked the look if it and the heat . I didn’t like the cover it was very shiny and made it look obviously big covered up . I paid someone to put it together he said it took a few hours wasn’t too bad … I love it adds class to a patio or decking

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WARRANTY – HOW ARE YOU COVERED?

We keep an accurate record of your purchase and the warranty associated with it – we’re keen to resolve any issues that may arise with the professionalism that you would expect.

While we invest a great deal of time designing tools that are robust and made to a high standard, like all machines, at times they do fail and we like to make things straight forward and easy for you to understand.

Our one-year warranty was established so that you can really have faith in your purchase and by extension, us, as an established reputable manufacturer and seller of domestic tools and machinery.

We want you to be sure that if there is a problem you can speak to a UK-based team that will evaluate the problem and ascertain what can be done to get things resolved for you.

EXCLUSIONS

We are not able to extend this warranty to wear and tear parts. In order for this to be clear we have taken some examples from popular machines for easy reference. These include but are not limited to:

Two Stroke Garden Tools (including Brush Cutter, Multi Function Garden Tool, Earth Auger, Chainsaw)

  • Recoil Starter, Bar, Chain, Spark Plug, Carburettor, Filters, Chain Catchers, Spool Heads / Cutting Blades, Blades

Four Stroke Engine Powered Machinery (Including Pressure Washers, Generators, Water Pumps)

  • Recoil Starter, Hose, Lance, Nozzles, Plastic Connectors, Wheels, Air Filters, Exhausts.

Air-Compressor

  • Quick Release Valve, Cowling,

Every effort is made to work pro-actively to provide a solution. When parts such as those given above are required to be purchased, we work hard to ensure that a stock is maintained in order to make them available to you via the product pages on the website. We will direct you to the link if your enquiry is by email or send it on if we speak by phone.

If they are not listed under spare parts, we may still be able to help and we shall endeavour to do so. Please do not hesitate to contact us should you need to discuss any aspect of your warranty. We are happy to do so.

MISUSE

Our warranty does not cover the damage incurred to a product during use. Examples include the product becoming damaged while in use and also being used incorrectly or against manufacturer recommendations.

We do however take great pride in our high level of customer care and will happily do what we can do assist you in getting up and running once more.

WHAT HAPPENS IF THERE IS A FAULT WITH YOUR MACHINE?

We keep an accurate record of your purchase and the warranty associated with it – we’re keen to resolve any issues that may arise with the professionalism that you would expect.

LET US KNOW

Call one of our team or send us an email. We may ask for further information to understand the issue – this will be assessed by a member of the technical team

We may be able to solve the issue with some advice or by sending you a part.

PICK UP and DROP OFF

It may be that we need to get the item back for a repair or exchange. We try very hard to make this as hassle free as possible. We send you a pre-paid returns label so that you can return the item at no cost to yourself.

30 DAYS

If the issue has occurred in the first 30 days we will of course be able to recover your item and aside from a repair or replacement. However, there is a refund option at this point if the fault is evident upon return.

Our design team put a lot of thought and energy into our products to make sure that you have a tool or machine that is reliable and works perfectly, just as it should. If there is a fault, we work hard to ensure we get things resolved as speedily as possible.

COMMERCIAL USE

We need to make it clear that unless otherwise stated, given or implied we do not offer any warranty to products that are being used for hire or reward (Commercial Use).

ASSURED RESPONSE FROM A UK TEAM

We have a dedicated team at our Headquarters here in Louth Lincolnshire who are customer focussed and will always be happy to find the best solution for you. We do not expect you to have any issue at all of course, our machines are fully quality tested and assured which is no less than you’d expect from a company with a rising reputation for quality tools at a very favourable price-point. That’s a strong point, price, as we are sure you agree, but just as important is after sales service and a timely response if things aren’t quite as they should be. You can rely on us to respond when you need us.

SHIPPING SUMMARY

All orders placed before 11am will be shipped same day (Monday to Friday) on a delivery service of your choosing.

  •   We offer free delivery on orders to Mainland UK, Ireland and Northern Ireland.
  •   Delivery to parts of the UK including Highlands and Islands will incur a delivery cost regardless of order value.
  •   Delivery time is quoted at checkout - based on time of placing the order and the delivery method chosen.
  •   We delivery to Europe including Italy, France, Spain and Germany from as little as £9.99.
  •   Delivery times vary depending on your delivery address 
  •   We do not ship on bank holidays or Saturdays·  

EXCLUSIONS

Some delivery areas and postcodes are excluded from our shipping policy. This maybe due to weight restrictions with our carriers and/or lack of availability.

You will be notified shortly after your order should their be any issues with delivery to your address.

FREE DELIVERY

ABSOLUTELY FREE delivery for all orders over £50 to the UK and Ireland except parts of Scotland, Highlands, Islands. We’ll dispatch you order the same day on the delivery service of your choice providing cleared payment is received before 11am.

Delivery times are calculated and given at checkout dependant on your location We deliver to Western Europe: Italy, France, Germany and Spain from as little as £9.99. Saturday delivery is a premium paid service where available.

Prompt and reliable Delivery service is something we strive to provide for our customers, Our number one priority is to ensure you receive your package in the same condition which it has left our warehouses and we only work with trusted delivery carriers. We do understand however that sometimes parcels can get lost in transit or arrive damaged. We have a team dedicated to dealing with any delivery queries so please get in contact should any issues arise and we will promptly sort it out for you. 

Some parts of Europe is free delivery,unless other wise stated. This will be calculated on the checkout page.

SAFE AND SWIFT DELIVERY

Our aim with delivery is to ensure you get your item in the quickest timeframe possible. We want to make sure your item is delivered safely to you  so our delivery partners will require a signature on delivery, if you are not at home the driver will leave a card to let you know they called and will call again. If two attempts of delivery have been made it will then be up to you to contact Parcelforce to arrange a collection of the item.  should you wish to make delivery instructions please state this when placing your order.  

DELIVERY TIMES

  • Ireland and Northern Ireland - Next Day Delivery
  • UK- 48 hours
  • Europe - 3-5 days 

Areas where there will be delivery surcharges are as follows:

Destination:Surcharge:
Corsica.£10
Portugal.£17
Greece, Azores, Balearic Islands, Madeira, Sardina & Sicily.£30
Austria , Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, San Marino, Slovenia, Slovakia Sweden & Switzerland.£12
Bulgaria Croatia, Romania, Turkey.£23
Andorra, Canary Islands, Gibraltar, Malta, Vatican city state.£50

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CUSTOMER REVIEWS

automan_318i
automan_318i
Reviewer
3/5
Amazed by the quality build, very heavy well built machine. Comes with all the accessories needed to...
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safely use. Excellent value brilliant seller AAAAA
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2 years ago
Fede
Fede
Reviewer
5/5
Cumple para jardines sin ser caro! Por el precio que tiene está bastante bien! Cumple ...
Show More
con lo qué se puede esperar por ser económico! Lo que no me gusta es que el arnés es incómodo y poco acolchado. Y si se para en caliente cuesta volver a arrancar!
Show Less
4 years ago
G
G
Reviewer
5/5
heavy item to use powerful engine which starts well. ensure correctly assembled to...
Show More
avoid damage to the machine and injury to oneself or bystanders. requires additional grease and chainsaw oil.
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4 years ago
Donald Nicholson
Donald Nicholson
Reviewer
5/5
Excellent piece of kit Well, what can I say that hasn’t been said before, great pri...
Show More
ce, starts first time, light on the body and digs to 900mm easily. I was erecting 2 100mm sq steel field gate posts so used the 100 and 150 augers in sequence. The 150mm was perfect leaving enough space for concrete packing. Easy to use in Clay but at the other end it was made up ground with ‘Type 1’ aggregate so stoney, had to clear stones of auger regularly, no real problem - I was also using the digging spade to lift debris out as it was so deep. Did the job wonderfully can recommend.
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4 years ago
Lapointe Cyril
Lapointe Cyril
Reviewer
5/5
Bon produit Dommage que ce produit était abimé lorsque nous l'avons reçu... réparé, il...
Show More
marche très bien, peut être un peu gourmand en mélange... sinon il fait le job... souffler les feuilles d'automne...
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4 years ago
V f
V f
Reviewer
5/5
No more cold nights Loved the aesthetics of the heater and great heat output. A bea...
Show More
utiful addition to the garden and great for family and friends to enjoy. Great service from the company would definitely buy from them again FAB One person found this helpful
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4 years ago
MR F.
MR F.
Reviewer
5/5
Stylish, Safe, Superb! Excellent patio heater. I have been using this outdoors fro...
Show More
m Jan-April for an outdoor seating area of approx 20-30 people every Friday evening and it is fantastic. Really good heat produced, super stylist and very safe. Excellent focal point for any outdoor entertainment area. I Especially appreciate the safety aspect of this product, I don’t know the exact physics of how it works but the outer casing can be touched without any concern for customers getting burnt, yet the area you are standing in is perfectly warm. All round great product!
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4 years ago
María
María
Reviewer
5/5
No apto para regulador de 37 mbar El quemador suministrado no es compatible con el reg...
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ulador de 37 mbar que usan las bombonas de propano en España.
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4 years ago
john nevin
john nevin
Reviewer
5/5
Good buy

Very happy arrived on time

One person found this helpful

4 years ago
Judy M
Judy M
Reviewer
5/5
A little heavy but the harness is a good help.

Plenty of power great for my job

4 years ago
mrs j hogan
mrs j hogan
Reviewer
5/5
Great value

Great power in it. Excellent value for money

4 years ago
Vincent
Vincent
Reviewer
5/5
Bon souffleur pour particulier Equipement conforme à mes attentes avec très bon rappor...
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t qualité/prixMontage très simple et démarrage dès le deuxième coup de lanceurEfficace, mais un peu bruyant ; par contre, pas trop de vibrations.Je n'ai pas de référence d'autres équipements de ce type, mais la consommation est assez importante (2 à 3l à l'heure).Pas de regret (pour l'instant) sur ce produit 5 people found this helpful
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4 years ago
cefipa
cefipa
Reviewer
5/5
se hace un poco pesado tiene bastante potencia, pero se hace un poco pesado y por vece...
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s se hace de rogar para arrancar.
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4 years ago
mr g bajorski
mr g bajorski
Reviewer
4/5
all good Fully tested now, seems to be working fine so far, decent build quality an...
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d value for money.The machine is a bit on a heavy side but for the price can definitely live with the extra weight vs much pricier machines.It's cutting/trimming well sometimes it is not so smooth tho.
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4 years ago
Clint Sharp
Clint Sharp
Reviewer
5/5
Top Quality Patio Heater Having read through some of the other reviews, I was a bit...
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hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement - no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay.So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not "nuclear" when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it.We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks.In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over.The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame.I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for.In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again. 39 people found this helpful
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4 years ago
D.Lawson
D.Lawson
Reviewer
5/5
Well worth the money This was far better than my expectations. Comes with everythin...
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g you need including a small tool kit fuel mixing bottle and funnel. Slight issue with the handle screws but easily resolved. Started first time following the instructions, I bought the extra extensions poles and when all used it can be difficult to move but that is expected. I would highly recommend this product for ease of use, value for money but also really good quality.
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4 years ago
Colin Reeves
Colin Reeves
Reviewer
4/5
Beautiful Patio Heater Product is beautifully designed and looks amazing and certai...
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nly compliments my decking. Easy to build but takes a couple of hours to ensure everything is done correctly. Very good heat off the unit and because it is on wheels - you can move it around and place it where you like! Only fault on the unit after unpacking was that the top cover - the heat reflector was bent around the corners. But a few minutes with a set of pliers helped to straighten it out and to get it to an acceptable level.. though not perfect. The unit comes with a handy outdoor cover. After unpacking I noticed that some of the stitching around one of the corners had come undone.. but a needle and thread soon repaired this. The zip also does not fully go down to the bottom of the unit - as you can see on my picture. You also have to use a small step ladder to fit the cover - as the heater is quite high! But overall - pleased with my purchase and look forward to having many enjoyable nights outside with it. 41 people found this helpful
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4 years ago
Anne-marie
Anne-marie
Reviewer
5/5
Time saving

Fence posts

4 years ago
Ann Wyness
Ann Wyness
Reviewer
5/5
Product was exactly what I wanted Not easy to put together instructions very small ...
Show More
and not clear even when photographed and zoomed in. Bluetooth speaker wasn’t working but a replacement sent with no issues
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4 years ago
Mr Simon M Raeburn
Mr Simon M Raeburn
Reviewer
5/5
Incredible value chainsaw This review is based purely on first impressions. Simple ...
Show More
to put together, started really easily, far easier than my 14” Einhell. This chainsaw is just as well made, and what amazing value, 2 bars, 4 chains, bag, toolkit, fuel bottle, funnel, face mask, specs and gloves, for the price tag you just can’t beat it. Tested it on a couple of logs of very well seasoned oak and it went through like butter. Fitted the 20” bar, nicely balanced and easy to control.
Show Less
4 years ago

Still not sure? Then just see what our customers have been saying....

CLICK TO VIEW ALL REVIEWS

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SAME DAY DISPATCH

Order before 2pm to get same-day dispatch.

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12 MONTHS WARRANTY

Above and beyond extended warranty.

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HASSLE FREE RETURNS

Peace of mind, 30 day return.

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5 STAR SERVICE

Five star rated online reviews.

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BU-KO Patio Gas Heater Stainless Steel with Bluetooth

BU-KO Patio Gas Heater Stainless Steel with Bluetooth

Rated 4.55 out of 5
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