Michael John Finch
Reviewer
5/5
It definitely does what it says on the can! Delivered, out if the box and away it went!! Had a diffe...
Show More
Show More
rent make previously and it was irratic when it came to starting. From cold bit if choke and it fired up. As mentioned in other reviews, be nice if there was a holdall to use with it but still looking.
Show Less
Show Less
11 months ago
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
...
Show More
Show More
I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
Show Less
Show Less
3 years ago
Lorena
Reviewer
5/5
perfecto y super rápido la entrega
perfecto
3 years ago
Jim Barry
Reviewer
5/5
Starts first time
Very powerful and lightweight
3 years ago
Lou M
Reviewer
5/5
Lovely looking heater
...
Show More
Show More
The media could not be loaded.
Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
Show Less
Show Less
3 years ago
C. Andrews
Reviewer
5/5
Elegant, fabulous, mesmeric
We wanted a larger, attractive patio heater and this ce...
Show More
Show More
rtainly fits the bill. It came on time, early in fact and after we had checked everything was in the box and intact (it was) we chickened out of assembling it till the following day. In fact we needn't have worried as the video of the assembly, recommended by the seller, made everything much simpler and we had no problems. The end result was most attractive and enhanced our seating area brilliantly. We had one issue on lighting the heater initially: we contacted the seller and their response was superb. A new part was sent out immediately and this we fitted and all was well. The flame effect, particularly at night is entrancing. We highly recommend both the heater and the seller.
Show Less
Show Less
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
Show More
Show More
ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
Show Less
Show Less
3 years ago
fº JAVIER
Reviewer
5/5
todo perfecto
todo bien
3 years ago
mr john potter
Reviewer
5/5
Good service
Works very well
One person found this helpful
3 years ago
antonio
Reviewer
5/5
Lo sconsiglio...
Usato appena 2 volte e mi ha subito dato problemi meccanici, va a tut...
Show More
Show More
ta potenza senza toccare l'acceleratore. Attrezzo molto pesante e quindi scomodo da usare con la tosasiepi e motosega. Scocca di plastica molto fragile. Capisco che non si possano avere grosse aspettative visto il prezzo, ma così è troppo.
Show Less
Show Less
3 years ago
Riley
Reviewer
4/5
Good all round
Excellent for cutting privet easy to use and pretty light
3 years ago