Thomas Battams
Reviewer
5/5
Purchased the black pyramid patio heater with Bluetooth speaker. Easy to assemble. Very sturdy. Good...
Show More
Show More
communication with seller. Delivery time took longer than expected. But thus wasn't the sellers fault. Would highly recommend purchasing this to anyone looking for a pyramid patio heater.
Show Less
Show Less
11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
Show More
Show More
ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
Show Less
Show Less
11 months ago
J.Carlos
Reviewer
5/5
Amazon Customer
Reviewer
5/5
Great product!
I have been using this chainsaw over the last month and in terms of ...
Show More
Show More
value for money it has been excellent. I previously only used Makita chainsaws but the excessive price difference didn't validate another big name brand purchase. I have already cut about 100 logs, some over two foot in diameter and this product has been very efficient thus far. It makes short work of large logs, and to me at least, it is quite similar in its functioning and quality to a Makita.
10 people found this helpful
Show Less
Show Less
3 years ago
Robion Kliven
Reviewer
5/5
Livraison compliquée
...
Show More
Show More
The media could not be loaded.
Livraison compliqué livrés par parcelle force colis abîmé heureusement pas le souffleur Je ne vous recommande pas Le transporteur suivi de colis presque inutile Est arrivé 5 jour en retard. Sinon le souffleur et très bien démarre très bien souffle très bien Sauf l'embout à bou plat qui diminue beaucoup le souffle .la poignée Sur le manche mériterait d'être un peu plus solide Sinon très bon achat
2 people found this helpful
Show Less
Show Less
3 years ago
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
Show More
Show More
useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
Show Less
Show Less
3 years ago
paul
Reviewer
2/5
very difficult to manouver
It must be noted that this product is extremely tall and...
Show More
Show More
top heavy so should be secured if being left out side....it is extremly difficult to maouver when gas is inside as the cylinder keeps sliding around and because it is so tall. The heat out put is small..
Show Less
Show Less
3 years ago
Agullo Roger
Reviewer
5/5
qualité / prix
Pour l'instant pas de problème ,à voir dans le temps ???
3 years ago
Ciara Duffy
Reviewer
5/5
Great saw ideal for the DIY people!!
I knocked a star off easy to use because the s...
Show More
Show More
aw that came first did not start but because of their great customer service they sent me out new engine straight away and new one is perfect! Top class people to deal with and the saw is a cracker for the money ideal for the DIY people of the world...
Show Less
Show Less
3 years ago
Andrew Royles
Reviewer
5/5
Easy to use
Strimmer is excellent
3 years ago