Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
ThiLam
Reviewer
5/5
3 years ago
John McCarten
Reviewer
5/5
Brilliant piece of Kit worth every penny.
Part not fitting initially, contacted the...
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m and two days later new part arrives by post, that is spot on amongst a minefield of bad suppliers, it's a breath of fresh air.Tried out the chainsaw with high branches 2-3" diameter no problem, (need a hard hat and goggles) not tried other accessories but can't see any problem on top of all that starts first pull.One of the best gardening tools ever bought, hats off to Bu-KO. No hesitation in buying anything else from them as the product and service is second to none.
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3 years ago
SBW
Reviewer
4/5
Test Run
So the product looks well made and heavy duty, you get a lot of spares inc...
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luding a spare spark plug and H & S kit. Takes a while to put together and is very heavy. I bought the long reach version and tested it with all 3 extensions and it was far too heavy to use with all 3, and that was using it with the harness. Then tried it with 2 extensions and although it was still very heavy it was just about usable if you have it balanced and adjusted correctly.The extensions are very tight and stiff, even after lubrication and the pinch bolt nuts fall out every time you dismantle the extensions, if you where doing this on grass you would never find the nuts again.The engine started ok but needed a small amount of choke to keep it running even when warmed up.Good value for the money but unless you have good strength you will fine it hard to manoeuvre especially when using the extensions.
One person found this helpful
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3 years ago
Baluarte Rym s.l
Reviewer
5/5
wayne windsor
Reviewer
5/5
na
there was a part missing this was sent out straight away all working
3 years ago
Miguel Angel
Reviewer
5/5
BU-KO 76CC Soplador de Hojas con Mochila de Gasolina
Despues de un año desde la compra...
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puedo decir que es una buena maquina, potente y ligera, la uso a diario y tiene una potencia de viento buenisimo. el precio por esta potencia es inmejorable.Recomendada la compra.
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3 years ago
Brian Gardner
Reviewer
5/5
First impressions excellent!!
This is a very good saw, especially at the price.I ha...
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ve been using chainsaws for 45 years. I usually buy Husqvarna, which are outstanding, but would have cost £500.This saw is very nearly as good, and with 2 bars and 4 chains it is easily comparable.It always starts, is powerful enough for me, and is lighter than a comparable Husky. I have just felled and logged up an 80ft sycamore, admittedly green, but the chain doesn't need sharpening yet!There was a small issue with the starter unit, and another with the chain tensioner. Both were solved by return of post replacements.Can't fault the after sale service!I will recommend this saw, and would buy another, but I don't think that I'll need one for a while!!
One person found this helpful
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3 years ago
D J DRURY
Reviewer
4/5
Nice addition to our Patio
Well packed on arrival. Looks great on our patio, impres...
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sive when using as the sun goes down, and as described. Overall a good product although hard to move around (wheels could be better) - have to remove gas canisters first! Needed to get another regulator to use butane gas via amazon which was quite easily obtained. We strengthened our base with wood to improve it. Not a great amount of heat but nice addition to the patio.
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3 years ago
Wayne Osullivan
Reviewer
5/5
Excellent value for money.
Bought it yesterday it arrived safely today easy enough ...
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to put together but you MUST follow instructions on how to start it if you do that it starts no problem if you don't you will either flood it or it will get air locked I'm using chainsaws for 40 years and it's as good as anything out there at a fraction of the cost it will cut any kind of timber big or small in my opinion, with 4 chains and 2 bars how could anyone go wrong.
2 people found this helpful
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3 years ago
Tommy S
Reviewer
5/5
Client d'Amazon
Reviewer
5/5
Bon rapport qualité prix, correct.
Bon rapport qualité prix, correct.
3 years ago
Mohamed kebe
Reviewer
5/5
Bien
J'ai bien aimé c'est pratique
3 years ago