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CUSTOMER REVIEWS

Piers M

Reviewer

5/5

Absolutely delighted with this heater. It's a great looking item and is very well made. Solid, loo...
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6 days ago

Skalar

Reviewer

4/5

Ich habe 100 Löcher gebohrt für Forstpflanzen, mit 20cm Bohrer,ging super. Auch das Handling insgesa...
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10 months ago

br.1024

Reviewer

4/5

Great thank you im really happy started first go great strimmer thank you

10 months ago

J.Carlos

Reviewer

5/5

Mejor de lo esperado De lo mejor que he comprado calidad precio,por poner alguna pega ...
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3 years ago

James Ward

Reviewer

5/5

Top chainsaw top customer care This chainsaw is one of the first cutting chainsaws ...
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3 years ago

shaun mitchell

Reviewer

5/5

Lot for your cash

Good size not a lot of heat

3 years ago

Amazon Customer

Reviewer

5/5

Great product and customer service Excellent product for the price. 1st class custo...
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3 years ago

lynn odonnell

Reviewer

5/5

Great value and fast deliverey Great value for the price lots of attachments easy t...
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3 years ago

Graham Wignall

Reviewer

5/5

Great customer service Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service. 13 people found this helpful
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3 years ago

John McCarten

Reviewer

5/5

Brilliant piece of Kit worth every penny. Part not fitting initially, contacted the...
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3 years ago

Amy Callaghan

Reviewer

5/5

Not easy to assemble Allow 3 hrs to assemble .Its not easy to assemble but the inst...
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3 years ago

Mary-Anne Mair

Reviewer

5/5

Great product fast delivery Excellent product, well made and comes with some fantas...
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3 years ago

Shailen Patel

Reviewer

4/5

The instructions are vague and best and require some common sense Very powerful! Do...
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3 years ago

BELEN GARCIA

Reviewer

5/5

Producto defectuoso La máquina se ha usado sólo en cuatro ocasiones y se averió. Aún e...
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3 years ago

Polly

Reviewer

5/5

Good purchase It does take a while to dig a hole, but a lot better then doing by ha...
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3 years ago

serge rex

Reviewer

5/5

Après 2 utilisation très bien.

Soufflage feuille et terrasse et allées. Trés bien.

3 years ago

Miguel Angel

Reviewer

5/5

BU-KO 76CC Soplador de Hojas con Mochila de Gasolina Despues de un año desde la compra...
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3 years ago

bernie mccolgan

Reviewer

5/5

Takes the backache out of sweeping leaves and other garden chores.i This is a first...
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3 years ago

JCK

Reviewer

5/5

Très utile Quoique un peu bruyant, matériel correspondant au descriptif. Performant po...
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3 years ago

Yulia

Reviewer

5/5

Muy bien

Muy bien! Todo funciona bien!!

3 years ago

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