Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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3 years ago
Jim Barry
Reviewer
5/5
Starts first time
Very powerful and lightweight
3 years ago
warren bradley
Reviewer
5/5
Just perfect
I cannot fault this product or their customer service I originally pur...
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chased this item before I went away on my holidays however the delivery date they specified was when I was away so I contacted them to ask if they could deliver on a specified day when I returned within 10 minutes of sending my email I had a reply stating that they would deliver on my specified day at no extra cost to myself I arrived back from my holiday and my patio heater was delivered on the day I arrived back brilliant service and the patio heater is first class simple to to put together and looks fantastic far better than my old one with the added bonus of the cover to protect the heater when not in use and it looks great.also as an added curtesy the company also contacted me to make sure that the product was delivered safely without any damage I have recommend this product to a few friends as everything from start to finish was just perfect this is how all companies should treat there customers I will certainly use again thank you.
5 people found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
greet item
easy to use
One person found this helpful
3 years ago
Fiona McKinnon
Reviewer
5/5
They've Thought of Everything
Ordered this chainsaw for my husband. He is very ple...
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ased with it as it is easy to use and cuts through the wood really easily. The box comes with everything you need to use it safely. As well as spare chain for each of the two blades, and guards too, there is a safety visor, gloves and protective glasses. There is also an oil mixing container to mix the petrol and two stroke oil. It is easy to assemble.The supplier, Burrowmount are really good to deal with, and keep you up to date with the progress of your order, and when it will be delivered.
2 people found this helpful
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3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
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lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
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3 years ago
JORDI LA-ROSA LLADÓS
Reviewer
5/5
David long
Reviewer
5/5
It runs and cuts
Its ok but brack fell apat so use weth out one
3 years ago
antonio
Reviewer
5/5
Potente
Hola,buenas tardes, he comprado el soplador de 72 cc,por que quería potencia y...
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la verdad es que tiene muchísima, estoy satisfecho,arranca muy bien y es cómodo. lo recomiendo.Lo mas importante, tuve un problema que yo mismo ocasione, y me puse en contacto con la empresa, que por cierto se han portado muy bien, rompí una pieza y se han volcado en solucionarme el problema enseguida, así da gusto comprar en esta empresa, te sientes respaldado, muchas gracias.
12 people found this helpful
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3 years ago
Amazon Customer
Reviewer
4/5
Hedge trimmer
Good hedge trimmer
3 years ago
LAGOUPILLE28
Reviewer
5/5
Très bon souffleur petit mais efficace..
Appareil conforme à mes attentes avec un très...
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bon rapport qualité/prixMontage très simple démarrage dès le deuxième coup de lanceur (grâce à la goutte).Niveau sonore correct pas trop de vibrations, pas très lourd, échappement arrière ce qui évite de se bruler (par rapport à d'autre qui l' ont sur le coté) Matériel de sécurité inclus : lunettes de protection, casque anti-bruit, gants...que demander de plus, il y a même une clé à bougie ainsi qu' une bougie de rechange et un bidon gradué pour préparer le mélange.Ma femme l' a utilisé sans problèmes ni fatigue.Je suis très satisfait de ce produit
3 people found this helpful
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3 years ago