gardener15
Reviewer
5/5
Owing to old age our 2 acre garden had been left to its own devices and nature had taken full advant...
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age. We bought this tool and borrowed our son. It is brilliant. Three heads, all of which do the business, and although it is quite heavy the harness takes the strain. .The brush cutter was exceptionally valuable for the brambles and tree suckers and all necessary safety equipment was included. How they do all this for £130 is unbelievable. I would thoroughly recommend this item.
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11 months ago
J.Carlos
Reviewer
5/5
Andrew Stewart
Reviewer
5/5
Great product
Great product. Easy to assemble great value.
3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
Glen k.
Reviewer
5/5
Quality
Brilliant product
One person found this helpful
3 years ago
Amazon Customer
Reviewer
5/5
Great customer service.
Missing part replaced swiftly ..... very happy!!
3 years ago
paul williams
Reviewer
5/5
Value for money
Great product for the price
3 years ago
Toutou
Reviewer
5/5
Bien
Bien
3 years ago
nguyet nguyen
Reviewer
5/5
Very nice,
This heater very nice, but very difficult to fix, the end work well
3 years ago
Vincent Connolly
Reviewer
5/5
Good value
Very good value that's why I bought two would recommend to anyone
3 years ago
Mick M
Reviewer
5/5
Excellent Value for Money
This product was quite straightforward to assemble, provi...
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ded you carefully read the instructions and diagrams. However a couple of the predrilled screw fixings did not line up. This was not too significant and did not affect the solidity.The heater was easy to use and worked well although we did notice heat was not so effective when very windy (probably as you would expect really). Definitely a good buy for the price.
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3 years ago
Dave
Reviewer
5/5
Very Nice Item
Very nice item. Heat output pretty good. Written assembly instructio...
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ns are poor but I was sent a YouTube video link by the supplier which made things pretty easy to be fair. Some edges are sharp as reported by some, but maybe try wearing gloves and maybe try taking a bit of care? Worked a treat! Really pleased and would recommend.
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3 years ago