J.Carlos
Reviewer
5/5
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Reece
Reviewer
3/5
Would not recommend
Hard to assemble and doesn’t fit together well.Looks great but ...
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you do have to be quite close to really feel the heatAfter a winter outside with the cover on the top came loose and all the top bolts have rusted so it doesn’t seem the best quality.Very hard to manoeuvre, you have to tip it 45 degrees for the little wheels to engage, which as well as hurting your hands because it’s sharp is also very heavy and not easy to do.
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3 years ago
Pen Name
Reviewer
4/5
Looks lovely ... very pleased.
Looks lovely. Good heat output. Cover fits perfectl...
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y. Great addition to our garden. Quick delivery. Bit fiddly to put together and would definitely advise you wear the gloves that come with it. My hubby didn’t and cut himself in several places on his hands. Had to use our own regulator because the one supplied didn’t fit our gas bottle ... there may be a technical reason for this that I don’t understand as I say my hubby put it together., took him about 2 hours. I love it .... looks great. Not used it properly yet so can’t comment on how good it is in that respect.
7 people found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
Wonderful product with amazing customer support
I purchased this patio heater to en...
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sure I would get much more benefit from my revamped garden. I just loved the stylish appearance especially the stainless steel finish. While it is tall, it is so easy to move with the wheels and definitely has the wow factor. It is very important to me that customer service and support is available on any item I purchase and I have never before encountered the support and communications I have received from Burrowmount. I definitely recommend
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3 years ago
Gary Hammersley
Reviewer
5/5
Versatile and effective tool with great after-sales service
This is a versatile and...
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effective tool for all the gardening uses I have. I've had a couple of minor teething problems and I've been really impressed with great after-sales service I've had. Burrowmount have been helpful and responsive to resolve the problem
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3 years ago
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
antonio
Reviewer
5/5
Lo sconsiglio...
Usato appena 2 volte e mi ha subito dato problemi meccanici, va a tut...
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ta potenza senza toccare l'acceleratore. Attrezzo molto pesante e quindi scomodo da usare con la tosasiepi e motosega. Scocca di plastica molto fragile. Capisco che non si possano avere grosse aspettative visto il prezzo, ma così è troppo.
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3 years ago
Tommy S
Reviewer
5/5
Cliente Amazon
Reviewer
5/5
ottimo
molto potente, si accende con mezzo colpo , accessori validi
3 years ago
Ciara Duffy
Reviewer
5/5
Great saw ideal for the DIY people!!
I knocked a star off easy to use because the s...
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aw that came first did not start but because of their great customer service they sent me out new engine straight away and new one is perfect! Top class people to deal with and the saw is a cracker for the money ideal for the DIY people of the world...
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3 years ago
Aurelio julian quintana
Reviewer
5/5
Buen producto
Después de usarlo tiene mucha fuerza,Los plásticos del tubo son más bien...
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muy débiles y los del armazón más o menos, el ruido es bastante llevadero,Comodidad cuando llevas un rato con el es más bien cansado, pero si que ahí que decir que como fuerza de aire es muy bueno da gusto trabajar con ese caudal de aire. Seguiré usándolo y esperemos que no tengamos fallos buena compra.
One person found this helpful
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3 years ago
Stephen
Reviewer
5/5
Excellent service and machine. Bought one last Thursday, easy to assemble, put in petrol mix, primed...
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and started first pull and did so on every restart. Wickedly powerful machine and did my job with ease - reseeding my lawn. Light and easy to carry. Easy to remove the blades for cleaning. If I had to pick a downside it would be it's loud, like a chainsaw so hope you are on good terms with the neighbours! Customer service was brilliant and would buy from shoponlineeu again, thanks.
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4 years ago