mrs jane e wells
Reviewer
5/5
Customer Service
Great, nothing too much trouble, thank you for all your help
3 years ago
Andrew H
Reviewer
5/5
Quality product, 2 pairs of hands to assemble, but well worth it!
Item arrived a fe...
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w days early, excellent communication.Very well packaged, most parts had their own protective packaging.A little tricky to put together alone, so I would recommend a helping pair of hands at the latter stages.Very well made, all holes and fittings lined up perfectly. Very satisfying when you don't have to force screws and bolts in from different angles!The finished product is excellent, great value for money in my opinion. I have read several reviews that say they have had to order replacement quartz tube after their heater blew over in high winds and the glass smashed. I have used a black bungee cord which I wrap round the heater and tether it to my wall when not in use.Overall 5* all the way!!
2 people found this helpful
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3 years ago
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
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useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
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3 years ago
Dr. C Wilson
Reviewer
5/5
3 years ago
mr g bajorski
Reviewer
4/5
all good
Fully tested now, seems to be working fine so far, decent build quality an...
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d value for money.The machine is a bit on a heavy side but for the price can definitely live with the extra weight vs much pricier machines.It's cutting/trimming well sometimes it is not so smooth tho.
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3 years ago
OLEH MASLOVSKYY
Reviewer
5/5
bourgault
Reviewer
5/5
Martin P.
Reviewer
3/5
Don't waste your money, get the cheaper Amazon alternative.
Where do I start... The...
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panels were scratched where the factory has cut the protective plastic on the metal... In one place so badly scratched I've put that panel at the back to hide it as best as possible...The instructions left out steps and are very awkward to read due to very small diagrams.The heat output is massively disappointing, I thought I would spend more money to ensure a quality product and I honestly wish I had gone for one of the £179.99 ones from Amazon Essentials instead.The included cover doesn't fit the unit at the bottom as it's too small.The additional Bluetooth speaker is just a random cheap Bluetooth speaker that doesn't fit to the unit in any way shape or form, seriously do not bother with it. You can get yourself a decent Bluetooth speaker for exactly the same price.All in all rather disappointed.
10 people found this helpful
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3 years ago
Amazon Customer C Stevenson
Reviewer
3/5
A bit of a disappointment
On paper, sounds very good, and I saw a review which rate...
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d it highly. All the tools, plus two extension poles, so worth a try. However, you see many of these with identical hardware badged under different brands.First problem was the handle - it had a locating lug but there was no corresponding hole in the shaft to locate the handle into, and so the handle could not be fitted without drilling a hole in the shaft - I didn't do it. So there is a picture of the shaft and the handle with the lug.Starting it up, the throttle sticks on high. The design of this is the same on all the other clone ones I saw, not very good.The label for choke operation was put on upside down, so choke would be off when you thought it was on.The plastic felt very cheap, and the accessories were very flimsy and lightweight.Good points were the splined shaft, and the fact the shaft ran in bearings, but were they good quality?It's heavy, and after trying it for a few seconds on the hedge cutter, I drained all the fuel and asked for a refund.Sending it back was ok, a pre-paid label was issued, but dropping it in at a Post Office was a pain - it's a big heavy box.Having said that, refund was smooth so I can't complain about that.Most of it was made in PRC , but some bits had 'Japan' stamped on them.You pay your money and you take your choice, except P.R.C has eliminated most of the competition.
3 people found this helpful
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3 years ago
Mohamed kebe
Reviewer
5/5
Bien
J'ai bien aimé c'est pratique
3 years ago