AOA
Reviewer
5/5
hemos comprado dos para una fiesta en casa, muy buena calidad de materiales, incluye una funda exter...
Show More
Show More
ior, una vez montado arranca a la primera. Como contra; no incluye la manguera de conexión y las instrucciones de montaje son insuficientes. No obstante le damos 5* por la calidad/precio
Show Less
Show Less
10 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
Show More
Show More
ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
Show Less
Show Less
10 months ago
Client d'Amazon
Reviewer
5/5
marty
Reviewer
5/5
Class!
Bought it for a garden party and it didn’t disappoint. Lots of comments too.
3 years ago
Amazon Customer
Reviewer
3/5
Hard to assemble/ sharp metal causes cuts
First off it looks great now it’s actual...
Show More
Show More
ly assembled- 3 hours hard labour .The product is very hard to put together & the instructions have lots missing & forget to tell you bits , thus making you have to take bits apart to actually finish it , the sheet metal is RAZOR SHARP - several cut fingers & knuckles later , *this should come with a safety warning .Now it’s up & on it looks great & nice & warm
9 people found this helpful
Show Less
Show Less
3 years ago
Derek fenlon
Reviewer
5/5
Worth the money
Would highly recommend. Easy to use and assemble.
3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
Show More
Show More
apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
Show Less
Show Less
3 years ago
Amazon Customer
Reviewer
5/5
Wonderful product with amazing customer support
I purchased this patio heater to en...
Show More
Show More
sure I would get much more benefit from my revamped garden. I just loved the stylish appearance especially the stainless steel finish. While it is tall, it is so easy to move with the wheels and definitely has the wow factor. It is very important to me that customer service and support is available on any item I purchase and I have never before encountered the support and communications I have received from Burrowmount. I definitely recommend
Show Less
Show Less
3 years ago
Alain
Reviewer
5/5
El producto es de mala calidad y el vendedor no respeta la garantÃa Europea
Estoy muy ...
Show More
Show More
decepcionado por partida doble. El producto sufrió dos averÃas los primeros 14 meses. Varias protecciones se soltaron y se cayeron los tornillos. La segunda averÃa se debió a un mal diseño de la correa para arrancar el aparato. Esta se partió.Me puse en contacto con el vendedor para reparar el aparato y me dijeron que ya no estaba en garantÃa. Les indiqué que en Europa la garantÃa por ley es de dos años y asà lo indica también la propia ficha del vendedor. A pesar de estar cometiendo una ilegalidad, no quisieron reparar el aparato. Nunca más con este vendedor. Muy decepcionado también con Amazon que permite que algunos vendedores como éste engañen a sus clientes.
One person found this helpful
Show Less
Show Less
3 years ago
sartini patrick
Reviewer
5/5
ras
la vis de serrage de la seconde partie du bras est tordus sinon rien a redire
3 years ago
Simon Charman
Reviewer
5/5
Superb Value
Excellent quality products at competitive prices, very impressed!
3 years ago
Chris Morgan
Reviewer
5/5
BU-KO 5 in 1 multi tool
Excellent product I was impressed with the quality for the ...
Show More
Show More
price. Having a large garden with trees and hedges etc I found the extension pole a great addition and although it was heavier the harness really helped in coping with the extra weight. Perfect tool for the jobs I need it for would definately recommend
Show Less
Show Less
3 years ago
Amazon Customer
Reviewer
5/5
Did the job
Started first time every time after that
3 years ago
Viking
Reviewer
5/5
Bon souffleur.
J'ai à nettoyer environ moins de 30 m de chemin goudronné recouvert d'a...
Show More
Show More
iguilles de pin, de pommes de pin et autres brindilles. Le travail se fait en 3,4 mn, efficacement. Je trouve la soufflerie suffisamment puissante pour ce travail. Ce souffleur démarre finalement pas trop mal si on suit à la lettre le mode d'emploi (il me semble que le réservoir doit être complètement rempli pour un bon amorçage). Le port sur le dos n'est pas désagréable (il n'est pas lourd) et les bretelles tiennent bien.
2 people found this helpful
Show Less
Show Less
3 years ago
Peter alexander
Reviewer
4/5
Instructions exploded views should be larger more explanatory to avoid misinterpretation
...
Show More
Show More
Great productHad an issue with the burner section it would not let the gas throughEmailed explained the problem and they sent out a new ( Tested) burner assemblyWorked straight away great service great product see comment on instructionsBut apart from that I would recommend this product and the company with out any hesitation
One person found this helpful
Show Less
Show Less
3 years ago
Amazon Customer
Reviewer
4/5
Read the instructions before you start assembly
3 years ago
Thomas A. Aderounmu
Reviewer
5/5
Great Equipment
Great for the price. Works well and efficiently
3 years ago
antonio
Reviewer
5/5
Potente
Hola,buenas tardes, he comprado el soplador de 72 cc,por que querÃa potencia y...
Show More
Show More
la verdad es que tiene muchÃsima, estoy satisfecho,arranca muy bien y es cómodo. lo recomiendo.Lo mas importante, tuve un problema que yo mismo ocasione, y me puse en contacto con la empresa, que por cierto se han portado muy bien, rompà una pieza y se han volcado en solucionarme el problema enseguida, asà da gusto comprar en esta empresa, te sientes respaldado, muchas gracias.
12 people found this helpful
Show Less
Show Less
3 years ago