br.1024
Reviewer
4/5
Great thank you im really happy started first go great strimmer thank you
11 months ago
Amazon Customer
Reviewer
5/5
One happy husband
Brought for my husband for Xmas he’s well pleased with it
3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
Miguel
Reviewer
5/5
Sopla
Funciona bien, enciende bien, no necesita más de dos tirones aunque es el primer...
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dÃa de pruebaNo me convence mucho la fuerza del motor que para tener 2,35 cv le falta alegrÃa es como si se quedase a medio gasEn las fotos parece más robusto, en realidad se ve bastante sencilloA ver lo que aguanta y como va con el tiempoEn principio es funcional y mueve bien las ojas pero me esperaba algo más de alegrÃa en el motorPor lo demás bienMe llegó dentro de la fecha que me dijeronMás bien el primer dÃa de los que me dijeronTuve que preguntar varias veces porque no me aparecÃa le información de seguimientoY al final todo genialSiempre me respondieron a los mensajes con mucha amabilidad y rapidezCon el vendedor muy contentoLas herramientas son sencillas pero de momento quitando lo del motor que le falta alegrÃa todo bien
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3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
Federico L.
Reviewer
5/5
Buon soffiatore senza tante pretese
Salve ho acquistato questo prodotto in amazon ware...
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house per poco piu di 70 euro mi e stato spedito dalla germania,il pacco era stato restituito in precedenza lo si capiva ed era gia stato aperto e assemblato,non aveva nessun segno o graffio,il libretto di uso e manuntenzione e stato bene sfogliato in precedenza ma l articolo funziona perfettamente.Io lo uso da hobby per il mio giardino e magazzino debbo dire che e utile,non e particolarmente potente essendo una sottomarca...ora non e piu disponibile ma lo trovate in vendita con altri nomi e marche su amazon a poco piu di 105 euro ma e identico ad essi.
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3 years ago
Jim redmond
Reviewer
5/5
Great tool
Fantastic value for money works and starts very well. I mentioned a slig...
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ht problem to them that really I was prepared to live with. They phoned me and insisted on sending out a replacement chain brake.Great old fashioned customer service.Kind regards Jim redmondBirmingham
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3 years ago
Miguel garcÃa martinez
Reviewer
5/5
3 years ago
Amazon Customer
Reviewer
4/5
Hedge trimmer
Good hedge trimmer
3 years ago
leslie johnson
Reviewer
5/5
Good product
Easy assembly
3 years ago