Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
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maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
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11 months ago
Ian G
Reviewer
5/5
Good power but safety device on jamming very tight, causes over rotation in hands and pulls the end ...
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off the throttle cable.
Supplier responded immediately and sent a new throttle cable assembly same day.
Machine does a good job once you master how to manage it especially on stoney ground.
Excellent value for money.
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11 months ago
Big pauly
Reviewer
4/5
Richard T.
Reviewer
5/5
Excellent bit of kit
I bought this to dig a hold for some big, deep concrete posts ...
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for my garden. Even thought the ground is full of stones, this didn't struggle. Amazing time saving tool, power engine, starts well, all the attachments work well. Box even includes small tool kit, googles, hear defenders and gloves!Highly recommend! My friends now want to borrow this for their fences as it made it so easy!
3 people found this helpful
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3 years ago
James Ward
Reviewer
5/5
Top chainsaw top customer care
This chainsaw is one of the first cutting chainsaws ...
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all these chainsaws are tested before they are sent out when I got the chainsaw the chainsaw brake would not work so when I put the chainsaw on the ground it vibrated and tipped over and broke the cover I rang up the company they stopped at until I got replacement cover they kept checking with me rang and did not charge me for replacement cover this is a top store top chainsaw chainsaw brake is working now with replacement cover extra parts I will order again from the store I recommend it to anyone customer service A1
One person found this helpful
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3 years ago
Client d'Amazon
Reviewer
5/5
Souffleur pour bricoleurs avertis !
Ce souffleur est puissant mais de piètre qualité.A...
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u bout de 1 an d'utilisation, voici les problèmes rencontrés :- poignée de gâchette d'accélération cassée ; j'ai dû la bricoler en la refixant avec une vis par le dessous. La poignée tient par un tout petit morceau de plastique à l'origine- sangles de harnais qui se baladent. J'ai dû les repasser et les recoudre pour qu'elles tiennent en place- pot d'échappement non fixé. Là c'était le pompon : le pot d'échappement n'était pas fixé au moteur et se baladait dans la cage plastique qui a fondu avec la chaleur dégagée par le moteur. J'ai dû trouver des vis adaptées et les refixer avec du frein-filet adapté aux hautes températures.- le réglage du carburateur pas fait : il ne tenait pas le ralenti au déballage. J'ai dû refaire les réglages.Bref, si vous ne savez pas bricoler un peu, passez votre chemin.Après tout cela, je n'ai pas de problème de dysfonctionnement de moteur, et ce souffleur est par ailleurs, particulièrement puissant.Investissez dans un casque anti bruit efficace : il sera largement nécessaire.
2 people found this helpful
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3 years ago
FERNANDO MATINEZ RAMOS
Reviewer
5/5
Cumple expectativas
Buena relación calidad/precio
3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
Claire Donnelly
Reviewer
5/5
Brings the Wow Factor to our parties!
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The media could not be loaded.
I bought this gas heater for my house and I was so impressed with it that I moved it into my Party business. The dancing flame is a huge hit and has become the main talking point at parties.It is powerful enough to heat for 30 people and heat output can be adjusted if it gets too warm.Delivery and packaging was fast from this seller, as expected shopping on Amazon. It uses the normal patio gas that are commonly used with barbecues so easy to find.I recommend using the video step by step instructions for set up. The link is on the front cover of the manual. All we needed was a screwdriver, which even came in the box.Thanks for the great product!
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3 years ago
Robion Kliven
Reviewer
5/5
Livraison compliquée
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The media could not be loaded.
Livraison compliqué livrés par parcelle force colis abîmé heureusement pas le souffleur Je ne vous recommande pas Le transporteur suivi de colis presque inutile Est arrivé 5 jour en retard. Sinon le souffleur et très bien démarre très bien souffle très bien Sauf l'embout à bou plat qui diminue beaucoup le souffle .la poignée Sur le manche mériterait d'être un peu plus solide Sinon très bon achat
2 people found this helpful
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3 years ago
MM
Reviewer
5/5
Efficiente fino a quando...
Soffiatura potente quindi efficiente ottimo rapporto quali...
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tà prezzoDevo rettificare la recensione in quanto oggi durante l'uso e dopo 15 giorni dall'acquisto il pulsante dell'acceleratore si è spezzato in due senza nessun motivo fatto con una plastica veramente scadente e non ho più la possibilità di utilizzare il soffiatore
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3 years ago
mrs j hogan
Reviewer
5/5
Great value
Great power in it. Excellent value for money
3 years ago
Miguel
Reviewer
5/5
Sopla
Funciona bien, enciende bien, no necesita más de dos tirones aunque es el primer...
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dÃa de pruebaNo me convence mucho la fuerza del motor que para tener 2,35 cv le falta alegrÃa es como si se quedase a medio gasEn las fotos parece más robusto, en realidad se ve bastante sencilloA ver lo que aguanta y como va con el tiempoEn principio es funcional y mueve bien las ojas pero me esperaba algo más de alegrÃa en el motorPor lo demás bienMe llegó dentro de la fecha que me dijeronMás bien el primer dÃa de los que me dijeronTuve que preguntar varias veces porque no me aparecÃa le información de seguimientoY al final todo genialSiempre me respondieron a los mensajes con mucha amabilidad y rapidezCon el vendedor muy contentoLas herramientas son sencillas pero de momento quitando lo del motor que le falta alegrÃa todo bien
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3 years ago
Brian Gardner
Reviewer
5/5
First impressions excellent!!
This is a very good saw, especially at the price.I ha...
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ve been using chainsaws for 45 years. I usually buy Husqvarna, which are outstanding, but would have cost £500.This saw is very nearly as good, and with 2 bars and 4 chains it is easily comparable.It always starts, is powerful enough for me, and is lighter than a comparable Husky. I have just felled and logged up an 80ft sycamore, admittedly green, but the chain doesn't need sharpening yet!There was a small issue with the starter unit, and another with the chain tensioner. Both were solved by return of post replacements.Can't fault the after sale service!I will recommend this saw, and would buy another, but I don't think that I'll need one for a while!!
One person found this helpful
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3 years ago
D J DRURY
Reviewer
4/5
Nice addition to our Patio
Well packed on arrival. Looks great on our patio, impres...
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sive when using as the sun goes down, and as described. Overall a good product although hard to move around (wheels could be better) - have to remove gas canisters first! Needed to get another regulator to use butane gas via amazon which was quite easily obtained. We strengthened our base with wood to improve it. Not a great amount of heat but nice addition to the patio.
One person found this helpful
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3 years ago
Yulia
Reviewer
5/5
Muy bien
Muy bien! Todo funciona bien!!
3 years ago
Peter alexander
Reviewer
4/5
Instructions exploded views should be larger more explanatory to avoid misinterpretation
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Great productHad an issue with the burner section it would not let the gas throughEmailed explained the problem and they sent out a new ( Tested) burner assemblyWorked straight away great service great product see comment on instructionsBut apart from that I would recommend this product and the company with out any hesitation
One person found this helpful
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3 years ago