Ian G
Reviewer
5/5
Good power but safety device on jamming very tight, causes over rotation in hands and pulls the end ...
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off the throttle cable.
Supplier responded immediately and sent a new throttle cable assembly same day.
Machine does a good job once you master how to manage it especially on stoney ground.
Excellent value for money.
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11 months ago
Del
Reviewer
4/5
Built up and used today to help take down a tree in the garden, amazed how easily it started from ne...
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w.. literally 3 or 4 pulls, then once warmed up it was starting 1st or 2nd time every time. Surprised how well the chainsaw cut too. Almost bought the Hyundai long reach but changed mind after reading all reviews about struggling to start them. So very happy with our choice, let's hope it lasts. Only negative so far, the poles can be fiddly to get in and out, could be coz it's new tho.
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11 months ago
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
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3 years ago
Baluarte Rym s.l
Reviewer
5/5
mrs j hogan
Reviewer
5/5
Great value
Great power in it. Excellent value for money
3 years ago
Amazon Customer
Reviewer
4/5
Manufacturers burner assembly fault
Assembled as instructed, lit and found flame no...
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t to be right. Upon removing the burner, found that the manufacturer had not assembled it correctly meaning gas was not directed via the burner causing the flame to be mis-directed and burning out the seal and causing other superficial damage. Could have been serious damage if I had left it to burn any longer than a few seconds. Quality control in assembly fault. Problem was simple to rectify.Contacted seller who were very quick to act and sent replacement part. I would rate the seller excellent.Apart from this an excellent product.
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3 years ago
Jose G.
Reviewer
5/5
Su gran potencial
Ba perfecta un cañón de aireUn poco ruidoso y consume bastante
3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
Alistair Vallance
Reviewer
5/5
Lovely patio heater
Received this product earlier than expected, had a few little i...
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ssues building it but mostly just not reading the instructions properly, one cut on the finger near the end getting the cellophane off the sides, had read previously to be careful of this, the product is very big, however we are delighted with it, the heat from it is good and light from it is amazing when you put the heater up full and see the flames going up the glass, good purchase.
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3 years ago
Jose
Reviewer
5/5
incompleta y sin solucion
no me gusto que no funciona
3 years ago
Mr Simon M Raeburn
Reviewer
5/5
Incredible value chainsaw
This review is based purely on first impressions. Simple ...
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to put together, started really easily, far easier than my 14” Einhell. This chainsaw is just as well made, and what amazing value, 2 bars, 4 chains, bag, toolkit, fuel bottle, funnel, face mask, specs and gloves, for the price tag you just can’t beat it. Tested it on a couple of logs of very well seasoned oak and it went through like butter. Fitted the 20” bar, nicely balanced and easy to control.
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3 years ago
leslie johnson
Reviewer
5/5
Good product
Easy assembly
3 years ago