Roy D
Reviewer
5/5
Fabulous takes the hard work out of doing the hedges !!
11 months ago
malcolm4521
Reviewer
5/5
Very good item
Good value for money
3 years ago
Andrew Fraser
Reviewer
5/5
Good
Good
3 years ago
coleys4
Reviewer
5/5
Excellent Heater
Easy to build - worked first time
3 years ago
MR F.
Reviewer
5/5
Stylish, Safe, Superb!
Excellent patio heater. I have been using this outdoors fro...
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m Jan-April for an outdoor seating area of approx 20-30 people every Friday evening and it is fantastic. Really good heat produced, super stylist and very safe. Excellent focal point for any outdoor entertainment area. I Especially appreciate the safety aspect of this product, I don’t know the exact physics of how it works but the outer casing can be touched without any concern for customers getting burnt, yet the area you are standing in is perfectly warm. All round great product!
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3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
Franz Ritz
Reviewer
5/5
Super
Super Gerät stark und zuverlässig
3 years ago
Mr. K. Parker
Reviewer
5/5
Good quality heater - they are not all the same.
After reading reviews of many simi...
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lar products I settled on this one due to many more positive reviews than most of the alternatives which had comments re poor quality and cut fingers from sharp steel edges. This was a bit more expensive but it turns out well worth the extra cost. There are so many on the market, many are cheaper, glad I paid a little extra for the quality.Very well made, sheet steel well finished with no sharp edges, easy to build up (make sure you study the diagrams VERY closely, I gaffed a few times but on checking back it was because I hadn’t looked closely enough at the drawings).Looks great, decent heat (in strong winds/breezes like all patio heaters whatever the design it will struggle).Two points to note -firstly nothing in the instructions re fitting the battery (a quick note to and reply from the seller sorted, great customer service)Secondly make sure you get the right propane cylinder to fit the regulator supplied. I got the wrong one (standard Calor 13kg propane) when it should have been Calor Patio Gas. No fault of the supplier, just be aware.All in all well pleased with the product and service.
2 people found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
Excellent customer service
The item arrived with a small fixing plate for the guard...
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missing so contacted the seller. They couldn’t have been more helpful or quicker to respond with the missing part arriving the next day.Can’t believe the value for money in this item. The wire brush is £20 and it comes with a cutter and two cord reels. Really happy with my purchase and with the seller
One person found this helpful
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3 years ago