Janis Kagis
Reviewer
5/5
Good
Ok
3 years ago
Wallace Stewart
Reviewer
5/5
George C
Reviewer
5/5
Great machine and fantastic customer service
After purchasing 2 other named brands ...
Show More
Show More
that let me down I was a bit concerned about buying another one from the internet. How wrong I was this is a fantastic piece of equipment well built and with a amazing set of additions that I did not expect. Comes with a small toolkit which would be handy to anyone that has not got a tremendous amount of sockets in their shed. Came packaged well and the instruction booklet although not straight forward is easy to understand one you have looked through a couple of times. Took around 1 hour to fully assemble all the parts and double check all screws and bolts tight as most machine require that little look over to ensure nothing loose. Fuelled up the unit with 2 stroke oil as per the supplied bottle and attached the hedge trimmer without the extension. Primed the carburettor and pulled the recoil starter and it fired up on the second pull. I proceeded to cut our hedge which was around 3 meters tall and upon first use seemed fine. During use I found it started to run on a little so I rang the supplier up and spoke to a gentleman who was very informative and gave me a couple of suggestions to slow the machine down. Went back to the garden and started the unit up on the first pull with no effort at all, previous manufactures that I had to start after stopping took some time this one did not. I completed the task in hand with ease apart from the very top, as I did try with another extension but I think will need to build my arm muscles up as unable to hold steady. This is no reflection on the machine just me being a weakling. Overall very satisfied with my purchase and feel I have finally found something which does what it says. I was also informed any problems contact direct and they will either talk through if adjustments or if a warranty claim will send direct from their stores. I felt very assured by this company and would not hesitate to recommend this equipment. My only minor snag is the nuts fall out of the extension tubes when you release the locking knob.
Show Less
Show Less
3 years ago
Jig
Reviewer
5/5
Great Heater, First Class Service
Was having problems getting the heater to work th...
Show More
Show More
e first time, so after an email correspondence with the seller, I got a call from an engineer who talked me through it, with the help of a video, and got it working. Looks great, gives off lots of heat, and really pleased with the after-sales service - so hard to find these days.
Show Less
Show Less
3 years ago
Virginijus
Reviewer
5/5
thanks
thanks
3 years ago
Fifi
Reviewer
5/5
Seller is amazing 10/10
I ordered this and it said delivery was between the 25- 27....
Show More
Show More
It arrived today on the 22nd. The seller emailed me to say that the product had been dispatched and also sent me links to how to use it so i was able to see how it worked before it arrived.It is an excellent strimmer and even came with ear muffs and safety helmet.I would 100% recommend buying from this seller
2 people found this helpful
Show Less
Show Less
3 years ago
Jose
Reviewer
5/5
incompleta y sin solucion
no me gusto que no funciona
3 years ago
Bruce Burgoyne
Reviewer
5/5
Looks great & an excellent product
We have found this to be a really excellent ...
Show More
Show More
product and have really enjoyed having it since the end of 2020.It also looks fantastic when it is working.The customer service from Regine at Burrowmount has been really excellent and very much appreciated
Show Less
Show Less
3 years ago
Jonathan Campbell
Reviewer
5/5
Fantastic heater. Glass broke but supplier was brilliant to deal with
Really beauti...
Show More
Show More
ful outdoor heater that has good heat. Easier to assemble than you would think. Glad fluke broke after 3 uses but supplier were really efficient and sent out a brand new glass flume free of charge (that was better than the original as it came in one piece). The odd manufacturing default will happen with these things so great to know that the vendor is so easy to deal with. Would definitely recommend and I may buy a second!
One person found this helpful
Show Less
Show Less
3 years ago