James Ward
Reviewer
5/5
Top chainsaw top customer care
This chainsaw is one of the first cutting chainsaws ...
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all these chainsaws are tested before they are sent out when I got the chainsaw the chainsaw brake would not work so when I put the chainsaw on the ground it vibrated and tipped over and broke the cover I rang up the company they stopped at until I got replacement cover they kept checking with me rang and did not charge me for replacement cover this is a top store top chainsaw chainsaw brake is working now with replacement cover extra parts I will order again from the store I recommend it to anyone customer service A1
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3 years ago
Amazon Customer
Reviewer
5/5
Good value
Good value A little bit heavy could do with a full Harness
3 years ago
Sue C.
Reviewer
5/5
A very stylish and efficient heater.
Found tricky to assemble but very pleased once...
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completed, love this heater, delivery very prompt and customer service outstanding! Would recommend tying up in gales as our blew over and glass smashed and top dented! But replacements very easy to obtain!
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3 years ago
Amazon Kunde
Reviewer
5/5
Effektiv und gutes Preis leistungsverhältnis.
Praktisch im Rucksack zu arbeiten.
3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
Delli
Reviewer
3/5
Flat pack nightmare
We found the instructions for assembly very badly produced. Ver...
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y small print and almost indecipherable diagrams to follows. It was more luck that it was eventually put together after several hours !! We have yet to fit a cylinder to see if it actually gives out decent heat. Watch this space!!
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3 years ago
P. Sweeney
Reviewer
5/5
Highly Recommended
I ordered 2 of these Patio heaters and have been extremely pleas...
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ed with them. I have had so many compliments of how trendy and cool they look in the garden. Have been able to have some fantastic nights in the garden because of the heat these heaters give. They were very easy to put together and would recommend them. Two of our friends have ordered them after seeing ours. The company was great to deal with and communication with them was first class.
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3 years ago
D J DRURY
Reviewer
4/5
Nice addition to our Patio
Well packed on arrival. Looks great on our patio, impres...
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sive when using as the sun goes down, and as described. Overall a good product although hard to move around (wheels could be better) - have to remove gas canisters first! Needed to get another regulator to use butane gas via amazon which was quite easily obtained. We strengthened our base with wood to improve it. Not a great amount of heat but nice addition to the patio.
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3 years ago
steve
Reviewer
5/5
BU-KO stainless steel pyramid patio heater
This is a very good quality product it a...
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rrived on time and was well packaged. It was easy to put together for anyone with some DIY skills although it is a fair bit of work and takes some time. All the main steel edges are folded over to avoid sharp edges and everything fitted together well. The instructions were ok although some parts were pre-assembled (which simplyfied things). All parts seem to be of a high quality and the look when constructed is very smart. The supplied cover is also decent quality with a zip from top to bottom. The heater looks good when lit giving out a fair bit of light and the heat output is ok although not as much as our previous heater which had a large heater grill and big umbrella reflector to beam heat down - this was expected as it is different type of heater to the previous one. It is easy to manoeuvre without the gas bottle on board but like all of these it is difficult when heavy bottle is in the unit. I would definitely recommend this for anyone who wants a pyramid shaped heater with the flame in glass tube effect.
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3 years ago
Adrian Goggin
Reviewer
5/5
Good product, great visually, absolutely amazing after service care.
I very rarely ...
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write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I'm not convinced that the Bluetooth speaker is worth the additional cost as it's very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.
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3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
Cliente Amazon
Reviewer
5/5
Muy potente
Para limpieza alrededor del caserÃo. Ninguna queja
3 years ago
leslie johnson
Reviewer
5/5
Good product
Easy assembly
3 years ago