Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
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maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
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11 months ago
mrs jane e wells
Reviewer
5/5
Customer Service
Great, nothing too much trouble, thank you for all your help
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Amazon Customer
Reviewer
5/5
Price is right.
Product fine,just a little heavy,but works fine.
3 years ago
Alistair Vallance
Reviewer
5/5
Lovely patio heater
Received this product earlier than expected, had a few little i...
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ssues building it but mostly just not reading the instructions properly, one cut on the finger near the end getting the cellophane off the sides, had read previously to be careful of this, the product is very big, however we are delighted with it, the heat from it is good and light from it is amazing when you put the heater up full and see the flames going up the glass, good purchase.
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3 years ago
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
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au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
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3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
Denis Krüger
Reviewer
5/5
Viel zu laut
Gute Leistung
3 years ago
david smith
Reviewer
5/5
Good products
Liked everything
3 years ago
Ian
Reviewer
2/5
3 years ago
Raymond
Reviewer
5/5
A lovely feature for the patio
Very pleased , looks great .
3 years ago
Michelle Page
Reviewer
5/5
Beautiful Patio Heater
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Love this patio heater, it looks amazing in my garden, the heat output is perfect and has kept us warm on cold nights. I'm so pleased I bought this, it's perfect.Customer service has been the best. Delivery was quick, I had the heater within days of ordering.
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3 years ago
Joyce
Reviewer
4/5
Heater v good quality once built up. Clearer instructions would have made assembling easier
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V pleased with the heater now it is built up. Instruct were difficult to follow at times, largely due to the size of diagrams in the instructions booklet, also the doors are v sharp on the corners/edged so car needed when assembling. V pleased with the finished results looks v stylish & cover is good quality for storage, when not in use. . Looking forward to using later I the summer would recommend to others
2 people found this helpful
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3 years ago