AOA
Reviewer
5/5
hemos comprado dos para una fiesta en casa, muy buena calidad de materiales, incluye una funda exter...
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ior, una vez montado arranca a la primera. Como contra; no incluye la manguera de conexión y las instrucciones de montaje son insuficientes. No obstante le damos 5* por la calidad/precio
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11 months ago
Ana maria
Reviewer
5/5
Perfect. Heat the atmosphere. It is ideal for a covered terrace. Let's hope the bottle doesn't burn ...
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out too soon!!
The shipment arrived before time but with the box totally broken. As usual, some pieces were missing; the most important: the mounting screws. Contacted the seller, he was sorry for what happened and they sent me the parts that were lost. Communication, then, excellent.
Assembly more or less easy, although it took time.
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11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Georgepolo
Reviewer
5/5
Initially had problems with getting the company to respond to my phone message. turns out they messg...
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ed me instead,but I was waiting for a call,
I have now had contact by phone from the company and it was all sorted very amicably and efficiently.
They also told me of youtube vids to help with assembly which will be very helpful I am sure.
Therefore I have no problem in placing this review and saying that overall this is a well engineered item and GOOD value for money.
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11 months ago
Jim Barry
Reviewer
5/5
Starts first time
Very powerful and lightweight
3 years ago
Amazon Customer
Reviewer
4/5
The effect it gives
Love the effect of this heater makes a real statement
3 years ago
Amazon Customer
Reviewer
5/5
Good value
Good value A little bit heavy could do with a full Harness
3 years ago
IAN DOUGLASS
Reviewer
5/5
Patio Heater
The product is perfect we were in decided whether to get the one with ...
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the music blue tooth or the one without but decided to get the one with the music blue tooth great feature, The other great thing is the size of the gas compartment you can get a much larger gas bottle in compared with similar ones which reflects in the price of the gas as the larger the bottle the cheaper the gas becomes. I would say the only downside is if the cover was made of a stronger material so that the edges of the heater did not chaff the cover but having said that it would not put me off buying the heater as it is made of good quality but you only get what you pay for.
One person found this helpful
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3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardín y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
peter janssen
Reviewer
5/5
alles besten
super gute leistung
3 years ago
JORDI LA-ROSA LLADÓS
Reviewer
5/5
Andrew
Reviewer
5/5
Recommended buy!
Well let's start with the positives, when all assembled and switch...
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ed on it is a stunning looking heater that also does a gorgeous ambient light feature And you can feel the warmth too.The customer service is great and your problems or queries are resolved witching 24 hrs which is great by anyone's standards.Cons or should I say not so positive is 1 instructions would be better if there was a YouTube clip to follow as paper instructions aren't crystal clear and 2 I'd advise wear gloves when assembling as remember you are handling precision cut metal that can easily slice your fingers (experience talking here haha). 3 is not the heater it's self but the con artist people that sell you the gas cylinders at the garages (£85 for 16kg).Also I advise to store the heater either in a building/shed or strapped to a wall as it is a big item so high winds are not it's friend.I would definitely recommend this product.
33 people found this helpful
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3 years ago
Bryan Pegg
Reviewer
5/5
BU-KO Patio Heater
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The media could not be loaded.
Despite waiting a while for arrival of this item, which we knew about from the start, the heater did in fact turn up 10 days earlier than expected.The heater is fantastic as is the little Bluetooth speaker which although small belts out the sound.My only criticism i have and it is only a small one, the instruction booklet although informative the diagrams are small and sometimes difficult to understand, the video that was emailed to me as part of the order invoice, is much easier to watch and follow.Since i posted my video on social media a few have my friends have asked me loads of questions about my patio heater and where i had purchased it from.All in all a fantastic Patio Heater which does exactly what i wanted it to do.Great customer service and always kept up to date with product shipping.Well done.
One person found this helpful
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3 years ago