Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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2 years ago
Amazon Customer
Reviewer
5/5
Price is right.
Product fine,just a little heavy,but works fine.
3 years ago
malcolm4521
Reviewer
5/5
Very good item
Good value for money
3 years ago
jean louis ferre
Reviewer
5/5
tres bien
reçu ,essayé , nickel
3 years ago
Amazon Customer
Reviewer
5/5
Price is right.
Product fine,just a little heavy,but works fine.
3 years ago
Miss K-J Ritchie
Reviewer
2/5
Should have worn gloves or chain mail
When assembled it looks great. Heat output is...
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ok. However, the finish on this product is really poor. Aside from the inadequate assembly instructions, there are multiple sharp edges on various pieces that my husband cut himself on. My father (a former engineer) examined the parts and suggests that the mould at the factory is blunt so when the metal is punched, it burrs, leaving knife-sharp edges. Given the blue plastic protective coating comes off in bits and pieces, the parts need to be manoeuvred multiple times, increasing the chances of being cut. The worst cut my husband received was from one of the side panels and was touch and go as to whether it needed stitches. We have contacted the manufacturer, but a week on have not had a response. Buyers beware - this looks great from a distance but you need to wear protection on your hands when assembling and take real care when using it. Keep kids well away.
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3 years ago
Miguel P.
Reviewer
5/5
Potente
La compré con miedo al leer que algunas personas habÃan tenido problemas con e...
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l arranque. No sé si sus unidades estaban mal o no ejecutaban algún paso del "ritual" de arranque correctamente.Llevo usándola todo el mes de julio y solo puedo hablar bien de ella: arranque estupendo, potencia sobrada...Por poner alguna pega serÃa que huelen bastante los gases de escape. No puedo cogerla 2 minutos para limpiar la entrada de casa y después no pasar por la ducha. Siempre uso mascarilla para evitar dichos gases.En todo caso hasta ahora solo puedo hablar bondades de esta sopladora. Si sigue asà de bien durante años, haré otra review.Edito tras medio año de uso (diciembre 2021). Sigue funcionando muy bien. Sólo es achacable el excesivo ruido (me pongo tapones bajo los protectores auditivos) y el olor a combustión que se impregna por toda la ropa y el pelo obligándote a ducharte según la dejas. Todo lo demás muy positivo en cuanto a potencia y fiabilidad.
5 people found this helpful
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3 years ago
IAN DOUGLASS
Reviewer
5/5
Patio Heater
The product is perfect we were in decided whether to get the one with ...
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the music blue tooth or the one without but decided to get the one with the music blue tooth great feature, The other great thing is the size of the gas compartment you can get a much larger gas bottle in compared with similar ones which reflects in the price of the gas as the larger the bottle the cheaper the gas becomes. I would say the only downside is if the cover was made of a stronger material so that the edges of the heater did not chaff the cover but having said that it would not put me off buying the heater as it is made of good quality but you only get what you pay for.
One person found this helpful
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3 years ago
Pauline Dale
Reviewer
5/5
Love this heater looks lovely on our Decking
Liked the look if it and the heat . I ...
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didn't like the cover it was very shiny and made it look obviously big covered up . I paid someone to put it together he said it took a few hours wasn't too bad ... I love it adds class to a patio or decking
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3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardÃn y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
Matthew
Reviewer
5/5
Great Product
Firstly great product and first class after sales, After six months a...
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part became faulty, Within 2 two hours of contacting the company a full reply come and within 48hours a replacement part delivered. The product and after sales are second to none and wouldn't hesitate in recommending the product.
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3 years ago
peterin78
Reviewer
5/5