Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Georgepolo
Reviewer
5/5
Initially had problems with getting the company to respond to my phone message. turns out they messg...
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ed me instead,but I was waiting for a call,
I have now had contact by phone from the company and it was all sorted very amicably and efficiently.
They also told me of youtube vids to help with assembly which will be very helpful I am sure.
Therefore I have no problem in placing this review and saying that overall this is a well engineered item and GOOD value for money.
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11 months ago
Baluarte Rym s.l
Reviewer
5/5
M Weselby
Reviewer
5/5
Does what it says on the tin..
Bought as we had a number of deep holes for a lot of...
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fence posts..the box was damaged upon receipt, thankfully nothing missing or damaged. It starts easily, does what it's designed to do quickly. Let's hope it stands up to a lot of use .only time will tell, recommended...
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3 years ago
mrs j hogan
Reviewer
5/5
Great value
Great power in it. Excellent value for money
3 years ago
Frank Tschäpe
Reviewer
5/5
Die Lieferung ist unvollständig
Kann das Produkt nicht einsetzen
3 years ago
Adrian D
Reviewer
5/5
Looks good - Read the instructions.....Carefully.
It is not hard to put together al...
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though the instructions are misleading. Pay close attention. Its easy to miss some screws on the frame, and also to not ensure the side where the panel drops in to cover the gas bottle is the side where the controls are. We had to take it half apart again. Mkae sure the slots at the bottom face the same way as control knob. You have been warned! Other than that its fine, reasonable output, looks good, and the cover that comes with it is also pretty reasonable quality. Would I buy it again at that price. Yes I would.
One person found this helpful
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3 years ago
Mr MJ
Reviewer
4/5
3 years ago
The ferret man
Reviewer
5/5
Lightweight, Powerful
Great delivery service. Received blower yesterday and took 20...
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mins to assemble, it was easy but you need to look at the picture on Amazon of the assembled unit. Started 2nd pull and it’s great. I have a large garden it dealt with leaves in no time. Would certainly recommend this blower.
2 people found this helpful
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3 years ago
Colin Reeves
Reviewer
4/5
Beautiful Patio Heater
Product is beautifully designed and looks amazing and certai...
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nly compliments my decking. Easy to build but takes a couple of hours to ensure everything is done correctly. Very good heat off the unit and because it is on wheels - you can move it around and place it where you like! Only fault on the unit after unpacking was that the top cover - the heat reflector was bent around the corners. But a few minutes with a set of pliers helped to straighten it out and to get it to an acceptable level.. though not perfect. The unit comes with a handy outdoor cover. After unpacking I noticed that some of the stitching around one of the corners had come undone.. but a needle and thread soon repaired this. The zip also does not fully go down to the bottom of the unit - as you can see on my picture. You also have to use a small step ladder to fit the cover - as the heater is quite high! But overall - pleased with my purchase and look forward to having many enjoyable nights outside with it.
41 people found this helpful
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3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
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apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
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3 years ago