jimmy guyomard
Reviewer
5/5
Pas déçu du produit.
Avec tout c équipement super
Je recommande
10 months ago
Lorena
Reviewer
5/5
perfecto y super rápido la entrega
perfecto
2 years ago
Jim Barry
Reviewer
5/5
Starts first time
Very powerful and lightweight
3 years ago
andrew bennett
Reviewer
5/5
Saved hours of digging
Done 50 posts with this down to 3 foot deep work’s perfect s...
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aves hours of digging had slight problem accelerating handle cable snapped contacted seller excellent support supplied new one within a couple of days all you need in the box gloves glasses level tool the lot easy to assemble and get going
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3 years ago
bogdan
Reviewer
5/5
perfect
excellent value for money
3 years ago
Stephanie Townsend
Reviewer
5/5
DPD delivery was not very good
The product is exactly what we required.The delivery...
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and the time i wasted waiting in for it to be delivered by DPD was the problem told me a date and did not arrive said it would be by 8 pm that day so i waited in all day and it did not arrive until 5 days later.
One person found this helpful
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3 years ago
coleys4
Reviewer
5/5
Excellent Heater
Easy to build - worked first time
3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
lynette
Reviewer
5/5
A++++++
Great value for money
3 years ago
Frank Tschäpe
Reviewer
5/5
Die Lieferung ist unvollständig
Kann das Produkt nicht einsetzen
3 years ago
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
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au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
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3 years ago
Miguel garcÃa martinez
Reviewer
5/5
3 years ago
Miguel Alarcón
Reviewer
5/5
Cumple su función sin problemas
Si aceptable cumple mis expectativas
3 years ago
Cliente Amazon
Reviewer
5/5
Muy buen producto
Equipo muy potente con una relación calidad-precio más que aceptable
3 years ago