Roy D
Reviewer
5/5
Fabulous takes the hard work out of doing the hedges !!
11 months ago
James Ward
Reviewer
5/5
Top chainsaw top customer care
This chainsaw is one of the first cutting chainsaws ...
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all these chainsaws are tested before they are sent out when I got the chainsaw the chainsaw brake would not work so when I put the chainsaw on the ground it vibrated and tipped over and broke the cover I rang up the company they stopped at until I got replacement cover they kept checking with me rang and did not charge me for replacement cover this is a top store top chainsaw chainsaw brake is working now with replacement cover extra parts I will order again from the store I recommend it to anyone customer service A1
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3 years ago
Mr Michael J Glynn
Reviewer
5/5
Excellent Strimmer
Value for money
3 years ago
ThiLam
Reviewer
5/5
3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
Ciarán Casey
Reviewer
1/5
Don't get one
This was really desperate. It took ages to assemble, it's really heav...
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y and unergonomic and it keeps breaking on me. The first time the seller took ages to respond and only did once I went to PayPal. A year in it's broken beyond all use and they're just fobbing me off. They're not even cheap- I should have got an Einhell battery strimmer from the start
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3 years ago
Amazon Customer
Reviewer
4/5
Looks fantastic, performs well and is great value for money.
After admiring the des...
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ign abroad we chose this based on the reviews, appearance and price. Yes, it takes a while to assemble and some metal edges are sharp but overall the quality is good. It’s sturdy, throws a good heat over a decent area and is a real showpiece in the garden.
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3 years ago
Amazon Customer
Reviewer
4/5
Manufacturers burner assembly fault
Assembled as instructed, lit and found flame no...
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t to be right. Upon removing the burner, found that the manufacturer had not assembled it correctly meaning gas was not directed via the burner causing the flame to be mis-directed and burning out the seal and causing other superficial damage. Could have been serious damage if I had left it to burn any longer than a few seconds. Quality control in assembly fault. Problem was simple to rectify.Contacted seller who were very quick to act and sent replacement part. I would rate the seller excellent.Apart from this an excellent product.
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3 years ago
paul williams
Reviewer
5/5
Value for money
Great product for the price
3 years ago
Amazon Customer
Reviewer
5/5
Did the job
Started first time every time after that
3 years ago
Client d'Amazon
Reviewer
5/5
Bon rapport qualité prix, correct.
Bon rapport qualité prix, correct.
3 years ago
Client d'Amazon
Reviewer
5/5
Très satisfaite
Entretien bordures allées
3 years ago
liam caffrey
Reviewer
5/5
It does do what it's did cut the grass
All to like no problems so far so good
3 years ago