Lynn Stanfield
Reviewer
5/5
Our flame tower blew over in a storm and the glass smashed - this replacement fitted perfectly.
11 months ago
Ana maria
Reviewer
5/5
Perfect. Heat the atmosphere. It is ideal for a covered terrace. Let's hope the bottle doesn't burn ...
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out too soon!!
The shipment arrived before time but with the box totally broken. As usual, some pieces were missing; the most important: the mounting screws. Contacted the seller, he was sorry for what happened and they sent me the parts that were lost. Communication, then, excellent.
Assembly more or less easy, although it took time.
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11 months ago
Vicky
Reviewer
4/5
Lou M
Reviewer
5/5
Lovely looking heater
...
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Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
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3 years ago
Alain
Reviewer
5/5
El producto es de mala calidad y el vendedor no respeta la garantía Europea
Estoy muy ...
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decepcionado por partida doble. El producto sufrió dos averías los primeros 14 meses. Varias protecciones se soltaron y se cayeron los tornillos. La segunda avería se debió a un mal diseño de la correa para arrancar el aparato. Esta se partió.Me puse en contacto con el vendedor para reparar el aparato y me dijeron que ya no estaba en garantía. Les indiqué que en Europa la garantía por ley es de dos años y así lo indica también la propia ficha del vendedor. A pesar de estar cometiendo una ilegalidad, no quisieron reparar el aparato. Nunca más con este vendedor. Muy decepcionado también con Amazon que permite que algunos vendedores como éste engañen a sus clientes.
One person found this helpful
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3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Tony Mallon
Reviewer
5/5
I am delighted to say that the engine is strong enough to ...
The product is very w...
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ell made.Simply self assembly of the plastic hoses etc takes about 15 to 20 mins. All parts and acessories as advertised (safety googles gloves etc) were also supplied.I live in a rural area and I bought it primarily to clear debris and loose stones from my access lane on a periodic basis. I am delighted to say that the engine is strong enough to complete this task much more efficiently than compared to using a brush. It also does the job in a shorter timeframe. Perhaps the only slight complaint is that there is a noticeable vibration being transmitted through the back padding that becomes a little bit unconfortable after approximately 10 minutes of use. I countered this vibration by inserting a small cushion between my back and the padded shoulder support supplied with the machine. It's a little bit awkward but adequate. In my opinion, the machine is not robust enough for commercial day to day operations however, for the price paid for the machine (€151 in March '18) it is certaintly excellent value for money and more than adequate for ad hoc domestic use.
8 people found this helpful
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3 years ago
Cliente Amazon
Reviewer
5/5
Muy potente
Para limpieza alrededor del caserío. Ninguna queja
3 years ago
Amazon Customer
Reviewer
5/5
One happy husband
Brought for my husband for Xmas he’s well pleased with it
3 years ago
Thomas A. Aderounmu
Reviewer
5/5
Great Equipment
Great for the price. Works well and efficiently
3 years ago
Cliente Amazon
Reviewer
5/5
Muy potente
Para limpieza alrededor del caserío. Ninguna queja
3 years ago
Gill
Reviewer
5/5
Fabulous Patio Heater!
Bought this to go on our patio next to the hot tub. Looks fa...
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bulous and gives out just the right amount of heat to keep us warm when we get out of the hot tub. We will get lots of use out of this, not just by the hot tub but also on the patio - it’s portable (needs 2 people) - has lockable wheels. Fast delivery and I made some enquiries with the seller - received very fast and efficient responses. Don’t look any further!
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3 years ago