Anne-laure
Reviewer
5/5
J’ai acheté ce produit pour un BBQ d’hiver sur ma terrasse et je dois dire qu’il y a de la qualité. ...
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Produit monté en 1h30 c’est simple mais faut bien prendre son temps. J’ai eu un petit problème le verre était cassé (livré en 2 partis) mais le sav fut au top et reepexdition rapidement. Fonctionne parfaitement. Bref je recommande tant pour le produit que le vendeur.
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11 months ago
martyn appleton
Reviewer
5/5
Lou M
Reviewer
5/5
Lovely looking heater
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Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
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3 years ago
IAN DOUGLASS
Reviewer
5/5
Patio Heater
The product is perfect we were in decided whether to get the one with ...
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the music blue tooth or the one without but decided to get the one with the music blue tooth great feature, The other great thing is the size of the gas compartment you can get a much larger gas bottle in compared with similar ones which reflects in the price of the gas as the larger the bottle the cheaper the gas becomes. I would say the only downside is if the cover was made of a stronger material so that the edges of the heater did not chaff the cover but having said that it would not put me off buying the heater as it is made of good quality but you only get what you pay for.
One person found this helpful
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3 years ago
D J DRURY
Reviewer
4/5
Nice addition to our Patio
Well packed on arrival. Looks great on our patio, impres...
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sive when using as the sun goes down, and as described. Overall a good product although hard to move around (wheels could be better) - have to remove gas canisters first! Needed to get another regulator to use butane gas via amazon which was quite easily obtained. We strengthened our base with wood to improve it. Not a great amount of heat but nice addition to the patio.
One person found this helpful
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3 years ago
Tommy S
Reviewer
5/5
Sylke
Reviewer
5/5
Schrott beim 3.anmachen
Im Grunde ok, aber beim 1.Gebrauch und beim 3.Anziehen, hat is...
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t die Rückholfeder des Starters hängen geblieben und die ganze Automatik hat sich bei laufenden Motor in ihre Einzelteile zerlegt! Konnte gar nicht so schnell das Gerät abstellen, die Metall auf Metall Zerstörungsgeräusche klangen nicht gut!!!
One person found this helpful
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3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago