Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
marty
Reviewer
5/5
Class!
Bought it for a garden party and it didn’t disappoint. Lots of comments too.
3 years ago
Miguel garcÃa martinez
Reviewer
5/5
3 years ago
Andrew H
Reviewer
5/5
Quality product, 2 pairs of hands to assemble, but well worth it!
Item arrived a fe...
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w days early, excellent communication.Very well packaged, most parts had their own protective packaging.A little tricky to put together alone, so I would recommend a helping pair of hands at the latter stages.Very well made, all holes and fittings lined up perfectly. Very satisfying when you don't have to force screws and bolts in from different angles!The finished product is excellent, great value for money in my opinion. I have read several reviews that say they have had to order replacement quartz tube after their heater blew over in high winds and the glass smashed. I have used a black bungee cord which I wrap round the heater and tether it to my wall when not in use.Overall 5* all the way!!
2 people found this helpful
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3 years ago
CHATON
Reviewer
5/5
Bruyant mais tellement pratique
Le suivi du colis est complètement bidon mais au final...
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, j’ai reçu le souffleur très rapidement.J’ai même pas fait attention si la notice est en Français, j’ai juste suivi les images : 3 trucs à emboiter, c’est vite fait.Ya bien une pompe d’amorçage (c’était pas précisé). Pas eu de souci pour démarrer.Ca souffle fort, plus fort que mon électrique de 1800W, mais je suis content de pas avoir pris plus petit (j’ai le 65cc).J’ai aussi apprécié les petits accessoires fournis avec (gants, casque etc…).Au final je suis vraiment content de mon achat :C’est comme un sac à dos, on ne le sens plus. Et fini cette p***** de rallonge de m**** qui s’emmêle autour de n’importe quoi et qui veut obstinément finir dans la piscine !Ca devient carrément ludique, mais c’est beaucoup plus bruyant qu’un électrique.Le seul défaut, c'est qu'on peut pas couper le soufle (sans couper le moteur): même au ralenti, ca souffle un peu. C'est déroutant au début.
10 people found this helpful
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3 years ago
M Weselby
Reviewer
5/5
Does what it says on the tin..
Bought as we had a number of deep holes for a lot of...
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fence posts..the box was damaged upon receipt, thankfully nothing missing or damaged. It starts easily, does what it's designed to do quickly. Let's hope it stands up to a lot of use .only time will tell, recommended...
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3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
...
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardÃn y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
Toutou
Reviewer
5/5
Bien
Bien
3 years ago
Franz Ritz
Reviewer
5/5
Super
Super Gerät stark und zuverlässig
3 years ago
Peter alexander
Reviewer
4/5
Instructions exploded views should be larger more explanatory to avoid misinterpretation
...
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Great productHad an issue with the burner section it would not let the gas throughEmailed explained the problem and they sent out a new ( Tested) burner assemblyWorked straight away great service great product see comment on instructionsBut apart from that I would recommend this product and the company with out any hesitation
One person found this helpful
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3 years ago
MrsS
Reviewer
5/5
excellent
works exactly the same as more expensive blower.
3 years ago