lynie
Reviewer
4/5
Very delayed order but Fabulous heater ..... once you put it together!!!!!! Instructions aren’t the ...
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best. Caused a family fall out
Took three hours to build but worth end result.
Gives great heat and looks classy. Sadly wind blew it over within a few weeks ( even with gas bottle in) dented and glass smashed!!!!
Contacted company and they promptly sent out new glass for £60.00. Good service
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11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Fede
Reviewer
5/5
Janis Kagis
Reviewer
5/5
Good
Ok
3 years ago
Miguel garcÃa martinez
Reviewer
5/5
3 years ago
Colin fletcher
Reviewer
5/5
The best
Totally the best
3 years ago
Provita ProjektgmbH
Reviewer
5/5
Teile Passen nicht zusammen
Leider wurden hier die Teile von zwei veschiedenen Produkt...
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en (3in 1 und 5 in 1)zusammengemischt. Die Bedienungsanleitung gehört zu der Kettensäge (5 in 1 Set). Die Wildkrautbürste und den Rasentrimmer kann man nur um 180 ° verdreht anstecken, die mitgelieferten Schrauben passen nicht.Positiv ist, dass der Motor sofort anspringt.
One person found this helpful
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3 years ago
Janis Kagis
Reviewer
5/5
Good
Ok
3 years ago
steve
Reviewer
5/5
BU-KO stainless steel pyramid patio heater
This is a very good quality product it a...
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rrived on time and was well packaged. It was easy to put together for anyone with some DIY skills although it is a fair bit of work and takes some time. All the main steel edges are folded over to avoid sharp edges and everything fitted together well. The instructions were ok although some parts were pre-assembled (which simplyfied things). All parts seem to be of a high quality and the look when constructed is very smart. The supplied cover is also decent quality with a zip from top to bottom. The heater looks good when lit giving out a fair bit of light and the heat output is ok although not as much as our previous heater which had a large heater grill and big umbrella reflector to beam heat down - this was expected as it is different type of heater to the previous one. It is easy to manoeuvre without the gas bottle on board but like all of these it is difficult when heavy bottle is in the unit. I would definitely recommend this for anyone who wants a pyramid shaped heater with the flame in glass tube effect.
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3 years ago
Wayne Osullivan
Reviewer
5/5
Excellent value for money.
Bought it yesterday it arrived safely today easy enough ...
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to put together but you MUST follow instructions on how to start it if you do that it starts no problem if you don't you will either flood it or it will get air locked I'm using chainsaws for 40 years and it's as good as anything out there at a fraction of the cost it will cut any kind of timber big or small in my opinion, with 4 chains and 2 bars how could anyone go wrong.
2 people found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
Did the job
Started first time every time after that
3 years ago
Ian
Reviewer
2/5
3 years ago