Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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10 months ago
Deanne nugent
Reviewer
5/5
Llegó a tiempo previsto. Facil de montar, solo hay que conectar tubos y añadir mezcla de gas y aceit...
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e. 6 o 7 tiras de la cuerda y arrancó. Tiene potencia. 200 metros de jardin en 5 minutos. Y tengo arboles de paraiso (con 10 mil bolitas) y encinas con todo su flor y hojas. Funciona bien con cesped artificial y jardineras. Pesa un poco pero no lo voy a usar todo el dia. Cable para parar el motor estaba desconectado y no podia apagarlo. Solucionado con solo volver a conectar cable. Lo recomiendo por su precio y potencia.
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10 months ago
peter janssen
Reviewer
5/5
alles besten
super gute leistung
3 years ago
dennis owen
Reviewer
4/5
Does the job
Doses the job
3 years ago
lynette
Reviewer
5/5
A++++++
Great value for money
3 years ago
SBW
Reviewer
4/5
Test Run
So the product looks well made and heavy duty, you get a lot of spares inc...
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luding a spare spark plug and H & S kit. Takes a while to put together and is very heavy. I bought the long reach version and tested it with all 3 extensions and it was far too heavy to use with all 3, and that was using it with the harness. Then tried it with 2 extensions and although it was still very heavy it was just about usable if you have it balanced and adjusted correctly.The extensions are very tight and stiff, even after lubrication and the pinch bolt nuts fall out every time you dismantle the extensions, if you where doing this on grass you would never find the nuts again.The engine started ok but needed a small amount of choke to keep it running even when warmed up.Good value for the money but unless you have good strength you will fine it hard to manoeuvre especially when using the extensions.
One person found this helpful
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3 years ago
Lea Milligan
Reviewer
5/5
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Amazon Customer
Reviewer
5/5
Excellent product wonderful customer service
A great patio heater with overall heat...
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ing generating heat over a wide distance Customer service 2nd to none I had a small problem mainly my own fault and it was sorted within days My only concern is instructions could be better ie pointing out magnetic bar points forward to attach door panel
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3 years ago
Wolfgang Löser
Reviewer
5/5
Gut und gùnztig
Immer wieder
3 years ago
Miguel P.
Reviewer
5/5
Potente
La compré con miedo al leer que algunas personas habían tenido problemas con e...
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l arranque. No sé si sus unidades estaban mal o no ejecutaban algún paso del "ritual" de arranque correctamente.Llevo usándola todo el mes de julio y solo puedo hablar bien de ella: arranque estupendo, potencia sobrada...Por poner alguna pega sería que huelen bastante los gases de escape. No puedo cogerla 2 minutos para limpiar la entrada de casa y después no pasar por la ducha. Siempre uso mascarilla para evitar dichos gases.En todo caso hasta ahora solo puedo hablar bondades de esta sopladora. Si sigue así de bien durante años, haré otra review.Edito tras medio año de uso (diciembre 2021). Sigue funcionando muy bien. Sólo es achacable el excesivo ruido (me pongo tapones bajo los protectores auditivos) y el olor a combustión que se impregna por toda la ropa y el pelo obligándote a ducharte según la dejas. Todo lo demás muy positivo en cuanto a potencia y fiabilidad.
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3 years ago
Client d'Amazon
Reviewer
5/5