Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
coleslawbogusiewicz
Reviewer
5/5
Very good product, great seller, perfect communication with the customer.
I recommend
11 months ago
Mark
Reviewer
5/5
Great product and service
Very glad I purchased this heater, it looks great and gen...
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erates good heat. We’ve even managed a couple of evenings sitting out in the freezing cold in December with it. Neighbours have commented on how nice it looks. Easy enough to put together although will take a bit of time but don’t let that put you off. After sales service has been really good too, had heavy winds which caused the heater to blow over and the glass tube smashed. They replaced it free of charge immediately, didn’t even expect them to. Don’t bother looking elsewhere!
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3 years ago
Miguel P.
Reviewer
5/5
Potente
La compré con miedo al leer que algunas personas habÃan tenido problemas con e...
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l arranque. No sé si sus unidades estaban mal o no ejecutaban algún paso del "ritual" de arranque correctamente.Llevo usándola todo el mes de julio y solo puedo hablar bien de ella: arranque estupendo, potencia sobrada...Por poner alguna pega serÃa que huelen bastante los gases de escape. No puedo cogerla 2 minutos para limpiar la entrada de casa y después no pasar por la ducha. Siempre uso mascarilla para evitar dichos gases.En todo caso hasta ahora solo puedo hablar bondades de esta sopladora. Si sigue asà de bien durante años, haré otra review.Edito tras medio año de uso (diciembre 2021). Sigue funcionando muy bien. Sólo es achacable el excesivo ruido (me pongo tapones bajo los protectores auditivos) y el olor a combustión que se impregna por toda la ropa y el pelo obligándote a ducharte según la dejas. Todo lo demás muy positivo en cuanto a potencia y fiabilidad.
5 people found this helpful
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3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
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apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
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3 years ago
M Weselby
Reviewer
5/5
Does what it says on the tin..
Bought as we had a number of deep holes for a lot of...
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fence posts..the box was damaged upon receipt, thankfully nothing missing or damaged. It starts easily, does what it's designed to do quickly. Let's hope it stands up to a lot of use .only time will tell, recommended...
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3 years ago
Les
Reviewer
5/5
Good value for money
All good thankyou
3 years ago
Wolfgang Löser
Reviewer
5/5
Gut und gùnztig
Immer wieder
3 years ago
mrs j hogan
Reviewer
5/5
Great value
Great power in it. Excellent value for money
3 years ago
antonio
Reviewer
5/5
Potente
Hola,buenas tardes, he comprado el soplador de 72 cc,por que querÃa potencia y...
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la verdad es que tiene muchÃsima, estoy satisfecho,arranca muy bien y es cómodo. lo recomiendo.Lo mas importante, tuve un problema que yo mismo ocasione, y me puse en contacto con la empresa, que por cierto se han portado muy bien, rompà una pieza y se han volcado en solucionarme el problema enseguida, asà da gusto comprar en esta empresa, te sientes respaldado, muchas gracias.
12 people found this helpful
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3 years ago
Leonard
Reviewer
5/5
Gas Primer is in a hard to go to location
First putting everything together was th...
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e easiest part.Second the mixing of fuel took out the quests work with the Gas mix bottle that was providedThird. Had to place the Leaf Blower up on a high table to actual see the gas primer (just a bit larger than a €0.2 cent piece. Since my fingers are short almost impossible for me to primer the leaf blower. However I found a solution by using the spark plug wench that was included.But a very Powerful Machine
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3 years ago
Michelle Page
Reviewer
5/5
Beautiful Patio Heater
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Love this patio heater, it looks amazing in my garden, the heat output is perfect and has kept us warm on cold nights. I'm so pleased I bought this, it's perfect.Customer service has been the best. Delivery was quick, I had the heater within days of ordering.
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3 years ago
Client d'Amazon
Reviewer
5/5
Bon rapport qualité prix, correct.
Bon rapport qualité prix, correct.
3 years ago