StewartGreen
Reviewer
4/5
A good powerful machine. Easy to assemble and easy to start. Very good value for money and the ear d...
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efenders do the job well. Comes with good supply of chains in both sizes. Makes easy work of big logs. Customer services fantastic when I had a little trouble with pull cord, and immediately sent a replacement.
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11 months ago
Roy D
Reviewer
5/5
Fabulous takes the hard work out of doing the hedges !!
11 months ago
Amazon Customer
Reviewer
4/5
The effect it gives
Love the effect of this heater makes a real statement
3 years ago
Amazon Customer
Reviewer
3/5
Hard to assemble/ sharp metal causes cuts
First off it looks great now it’s actual...
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ly assembled- 3 hours hard labour .The product is very hard to put together & the instructions have lots missing & forget to tell you bits , thus making you have to take bits apart to actually finish it , the sheet metal is RAZOR SHARP - several cut fingers & knuckles later , *this should come with a safety warning .Now it’s up & on it looks great & nice & warm
9 people found this helpful
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3 years ago
Client d'Amazon
Reviewer
5/5
Souffleur pour bricoleurs avertis !
Ce souffleur est puissant mais de piètre qualité.A...
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u bout de 1 an d'utilisation, voici les problèmes rencontrés :- poignée de gâchette d'accélération cassée ; j'ai dû la bricoler en la refixant avec une vis par le dessous. La poignée tient par un tout petit morceau de plastique à l'origine- sangles de harnais qui se baladent. J'ai dû les repasser et les recoudre pour qu'elles tiennent en place- pot d'échappement non fixé. Là c'était le pompon : le pot d'échappement n'était pas fixé au moteur et se baladait dans la cage plastique qui a fondu avec la chaleur dégagée par le moteur. J'ai dû trouver des vis adaptées et les refixer avec du frein-filet adapté aux hautes températures.- le réglage du carburateur pas fait : il ne tenait pas le ralenti au déballage. J'ai dû refaire les réglages.Bref, si vous ne savez pas bricoler un peu, passez votre chemin.Après tout cela, je n'ai pas de problème de dysfonctionnement de moteur, et ce souffleur est par ailleurs, particulièrement puissant.Investissez dans un casque anti bruit efficace : il sera largement nécessaire.
2 people found this helpful
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3 years ago
Miguel garcía martinez
Reviewer
5/5
3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
JORDI LA-ROSA LLADÓS
Reviewer
5/5
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
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apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el día no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
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3 years ago
Tony
Reviewer
5/5
To put right 2 stroke solution in hedge trimmer
Easy to use could be lighter
3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago