lynie
Reviewer
4/5
Very delayed order but Fabulous heater ..... once you put it together!!!!!! Instructions aren’t the ...
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best. Caused a family fall out
Took three hours to build but worth end result.
Gives great heat and looks classy. Sadly wind blew it over within a few weeks ( even with gas bottle in) dented and glass smashed!!!!
Contacted company and they promptly sent out new glass for £60.00. Good service
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11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Lee Smith
Reviewer
5/5
I have got a decent sized garden with hard-to-reach branches, this is the only tool I could have use...
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d. It is very easy to start but if you have a problem there is a very useful telephone number with a human being at the other end that is willing to talk to you with very helpful advice. There is nothing that can go wrong.
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11 months ago
Benjamin
Reviewer
5/5
Should save me a lot of time
I haven’t tried properly yet but it seams really good
3 years ago
Mark
Reviewer
5/5
Great product and service
Very glad I purchased this heater, it looks great and gen...
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erates good heat. We’ve even managed a couple of evenings sitting out in the freezing cold in December with it. Neighbours have commented on how nice it looks. Easy enough to put together although will take a bit of time but don’t let that put you off. After sales service has been really good too, had heavy winds which caused the heater to blow over and the glass tube smashed. They replaced it free of charge immediately, didn’t even expect them to. Don’t bother looking elsewhere!
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3 years ago
Carl Dodd
Reviewer
5/5
Awesome piece of machinery
Excellent Product Value For Money comes with safety ppe ...
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which is really good safety first is always the saying the machi e is tough and powerful gets the job done easy to assemble and to you use if anyone buys this product the run I on the engine let it tick over for the first 5 mins once started then go easy on the use to start with hope this will help other buyer and for BU-KO Power keep up the good work burromount is a great seller strimmer arrived 2 days earlier than expected 5 stars to you
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3 years ago
Miguel P.
Reviewer
5/5
Potente
La compré con miedo al leer que algunas personas habÃan tenido problemas con e...
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l arranque. No sé si sus unidades estaban mal o no ejecutaban algún paso del "ritual" de arranque correctamente.Llevo usándola todo el mes de julio y solo puedo hablar bien de ella: arranque estupendo, potencia sobrada...Por poner alguna pega serÃa que huelen bastante los gases de escape. No puedo cogerla 2 minutos para limpiar la entrada de casa y después no pasar por la ducha. Siempre uso mascarilla para evitar dichos gases.En todo caso hasta ahora solo puedo hablar bondades de esta sopladora. Si sigue asà de bien durante años, haré otra review.Edito tras medio año de uso (diciembre 2021). Sigue funcionando muy bien. Sólo es achacable el excesivo ruido (me pongo tapones bajo los protectores auditivos) y el olor a combustión que se impregna por toda la ropa y el pelo obligándote a ducharte según la dejas. Todo lo demás muy positivo en cuanto a potencia y fiabilidad.
5 people found this helpful
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3 years ago
Tony Mallon
Reviewer
5/5
I am delighted to say that the engine is strong enough to ...
The product is very w...
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ell made.Simply self assembly of the plastic hoses etc takes about 15 to 20 mins. All parts and acessories as advertised (safety googles gloves etc) were also supplied.I live in a rural area and I bought it primarily to clear debris and loose stones from my access lane on a periodic basis. I am delighted to say that the engine is strong enough to complete this task much more efficiently than compared to using a brush. It also does the job in a shorter timeframe. Perhaps the only slight complaint is that there is a noticeable vibration being transmitted through the back padding that becomes a little bit unconfortable after approximately 10 minutes of use. I countered this vibration by inserting a small cushion between my back and the padded shoulder support supplied with the machine. It's a little bit awkward but adequate. In my opinion, the machine is not robust enough for commercial day to day operations however, for the price paid for the machine (€151 in March '18) it is certaintly excellent value for money and more than adequate for ad hoc domestic use.
8 people found this helpful
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3 years ago
jen
Reviewer
5/5
Les
Reviewer
5/5
Good value for money
All good thankyou
3 years ago
Chesnot
Reviewer
5/5
bon rapport qualité prix
très satisfait de ce produit malgré la qualité des plastiques...
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souffle très fort et n'est pas ridicule par rapport à certaines marques connuesun peu bruyant et gourmand en carburant mais vu le prix il ne faut pas hésiter
One person found this helpful
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3 years ago
Brian Gardner
Reviewer
5/5
First impressions excellent!!
This is a very good saw, especially at the price.I ha...
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ve been using chainsaws for 45 years. I usually buy Husqvarna, which are outstanding, but would have cost £500.This saw is very nearly as good, and with 2 bars and 4 chains it is easily comparable.It always starts, is powerful enough for me, and is lighter than a comparable Husky. I have just felled and logged up an 80ft sycamore, admittedly green, but the chain doesn't need sharpening yet!There was a small issue with the starter unit, and another with the chain tensioner. Both were solved by return of post replacements.Can't fault the after sale service!I will recommend this saw, and would buy another, but I don't think that I'll need one for a while!!
One person found this helpful
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3 years ago
Bruce Burgoyne
Reviewer
5/5
Looks great & an excellent product
We have found this to be a really excellent ...
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product and have really enjoyed having it since the end of 2020.It also looks fantastic when it is working.The customer service from Regine at Burrowmount has been really excellent and very much appreciated
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3 years ago
Pop
Reviewer
5/5
Je recommande pas!!!
Bonjour. C'est pas du tout comme dans le descriptif. Haut parleur...
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à 1 euro sur Wish,des plans de instalation non complète pièces qui manque ou tordues,verre de chauffage cassé. Instalation en 4 heure avec des files de fer parce que il était incomplète. Je recommande pas!!!
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3 years ago
harry
Reviewer
5/5
Utilisation sans problèmes
Colis complet et en bon état, Quelques difficultées au mont...
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age mais rapidement résolues, fabrication du mélange huile, essence facile grâce au bidon doseur, démarrage et prise en main facile, un peu lourd mais bien équilibré donc pas trop de fatigue. À voir pour la fiabilité dans le temps, depuis sa mise en route 3 utilisations, donc pas assez de recul pour juger de sa fiabilité. Produit que je pourrais recommander
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3 years ago