Piers M
Reviewer
5/5
Absolutely delighted with this heater. It's a great looking item and is very well made. Solid, loo...
Show More
Show More
ks good as an outdoor feature and very straight-forward to put together. First class service from Michael, who could not have been more responsive and attentive. Thoroughly recommended.
Show Less
Show Less
2 weeks ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
Show More
Show More
ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
Show Less
Show Less
10 months ago
Big pauly
Reviewer
4/5
Jim Barry
Reviewer
5/5
Starts first time
Very powerful and lightweight
3 years ago
andrew bennett
Reviewer
5/5
Saved hours of digging
Done 50 posts with this down to 3 foot deep work’s perfect s...
Show More
Show More
aves hours of digging had slight problem accelerating handle cable snapped contacted seller excellent support supplied new one within a couple of days all you need in the box gloves glasses level tool the lot easy to assemble and get going
Show Less
Show Less
3 years ago
ThiLam
Reviewer
5/5
3 years ago
Jig
Reviewer
5/5
Great Heater, First Class Service
Was having problems getting the heater to work th...
Show More
Show More
e first time, so after an email correspondence with the seller, I got a call from an engineer who talked me through it, with the help of a video, and got it working. Looks great, gives off lots of heat, and really pleased with the after-sales service - so hard to find these days.
Show Less
Show Less
3 years ago
Vincent
Reviewer
5/5
Bon souffleur pour particulier
Equipement conforme à mes attentes avec très bon rappor...
Show More
Show More
t qualité/prixMontage très simple et démarrage dès le deuxième coup de lanceurEfficace, mais un peu bruyant ; par contre, pas trop de vibrations.Je n'ai pas de référence d'autres équipements de ce type, mais la consommation est assez importante (2 à 3l à l'heure).Pas de regret (pour l'instant) sur ce produit
5 people found this helpful
Show Less
Show Less
3 years ago
Fifi
Reviewer
5/5
Seller is amazing 10/10
I ordered this and it said delivery was between the 25- 27....
Show More
Show More
It arrived today on the 22nd. The seller emailed me to say that the product had been dispatched and also sent me links to how to use it so i was able to see how it worked before it arrived.It is an excellent strimmer and even came with ear muffs and safety helmet.I would 100% recommend buying from this seller
2 people found this helpful
Show Less
Show Less
3 years ago
irissou jean louis
Reviewer
5/5
Démarage du moteur
Problème du lanceur dés le début
3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
Show More
Show More
apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
Show Less
Show Less
3 years ago
Dub dot
Reviewer
5/5
Does what it needs too
Light and does what you need
3 years ago