Michael John Finch
Reviewer
5/5
It definitely does what it says on the can! Delivered, out if the box and away it went!! Had a diffe...
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rent make previously and it was irratic when it came to starting. From cold bit if choke and it fired up. As mentioned in other reviews, be nice if there was a holdall to use with it but still looking.
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11 months ago
Sue C.
Reviewer
5/5
A very stylish and efficient heater.
Found tricky to assemble but very pleased once...
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completed, love this heater, delivery very prompt and customer service outstanding! Would recommend tying up in gales as our blew over and glass smashed and top dented! But replacements very easy to obtain!
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3 years ago
MR F.
Reviewer
5/5
Stylish, Safe, Superb!
Excellent patio heater. I have been using this outdoors fro...
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m Jan-April for an outdoor seating area of approx 20-30 people every Friday evening and it is fantastic. Really good heat produced, super stylist and very safe. Excellent focal point for any outdoor entertainment area. I Especially appreciate the safety aspect of this product, I don’t know the exact physics of how it works but the outer casing can be touched without any concern for customers getting burnt, yet the area you are standing in is perfectly warm. All round great product!
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3 years ago
Amy Callaghan
Reviewer
5/5
Not easy to assemble
Allow 3 hrs to assemble .Its not easy to assemble but the inst...
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ructions are very good.Be extra carefull the edges of the stainless steel pannells are razor sharp .I recieved multiple hand cuts as a result.May be wear gloves while assembling the heater .Once you get it put together its a great job.The heat out put is very good .
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3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
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lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
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3 years ago
George C
Reviewer
5/5
Great machine and fantastic customer service
After purchasing 2 other named brands ...
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that let me down I was a bit concerned about buying another one from the internet. How wrong I was this is a fantastic piece of equipment well built and with a amazing set of additions that I did not expect. Comes with a small toolkit which would be handy to anyone that has not got a tremendous amount of sockets in their shed. Came packaged well and the instruction booklet although not straight forward is easy to understand one you have looked through a couple of times. Took around 1 hour to fully assemble all the parts and double check all screws and bolts tight as most machine require that little look over to ensure nothing loose. Fuelled up the unit with 2 stroke oil as per the supplied bottle and attached the hedge trimmer without the extension. Primed the carburettor and pulled the recoil starter and it fired up on the second pull. I proceeded to cut our hedge which was around 3 meters tall and upon first use seemed fine. During use I found it started to run on a little so I rang the supplier up and spoke to a gentleman who was very informative and gave me a couple of suggestions to slow the machine down. Went back to the garden and started the unit up on the first pull with no effort at all, previous manufactures that I had to start after stopping took some time this one did not. I completed the task in hand with ease apart from the very top, as I did try with another extension but I think will need to build my arm muscles up as unable to hold steady. This is no reflection on the machine just me being a weakling. Overall very satisfied with my purchase and feel I have finally found something which does what it says. I was also informed any problems contact direct and they will either talk through if adjustments or if a warranty claim will send direct from their stores. I felt very assured by this company and would not hesitate to recommend this equipment. My only minor snag is the nuts fall out of the extension tubes when you release the locking knob.
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3 years ago
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
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useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
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3 years ago
Judy M
Reviewer
5/5
A little heavy but the harness is a good help.
Plenty of power great for my job
3 years ago
David Walker
Reviewer
5/5
Fantastic value for money.
For the price this is unbeatable value. Really powerful ...
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and shifts the leaves wet or dry. The downsides are that it is a little noisy and a little thirsty. If like me you are an ocassional user and don't want to pay 3 or 4 times as much for a branded blower then this one is a great buy.
One person found this helpful
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3 years ago
Chesnot
Reviewer
5/5
bon rapport qualité prix
très satisfait de ce produit malgré la qualité des plastiques...
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souffle très fort et n'est pas ridicule par rapport à certaines marques connuesun peu bruyant et gourmand en carburant mais vu le prix il ne faut pas hésiter
One person found this helpful
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3 years ago
P. Sweeney
Reviewer
5/5
Highly Recommended
I ordered 2 of these Patio heaters and have been extremely pleas...
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ed with them. I have had so many compliments of how trendy and cool they look in the garden. Have been able to have some fantastic nights in the garden because of the heat these heaters give. They were very easy to put together and would recommend them. Two of our friends have ordered them after seeing ours. The company was great to deal with and communication with them was first class.
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3 years ago
Cliente Amazon
Reviewer
5/5
serge rex
Reviewer
5/5
Après 2 utilisation très bien.
Soufflage feuille et terrasse et allées. Trés bien.
3 years ago
Ijarnold
Reviewer
5/5
Superior patio heater
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The media could not be loaded.
Excellent patio heater well worth paying the extra for this superior looking machine. A talking point on any patio. Looks amazing when lit and when dark just looking at it you feel warm!Took about 2 hours to put together not rushing and maybe a beer or two in between. Burrowmount the suppliers were second to none, had a tiny issue of a missing nut, contacted them had a speedy response and was sorted immediately. Would highly recommend this supplier and product especially as we are all going to be spending more time in our own outdoor area. You would not be disappointed.This was a 40th birthday present for the man who has everything..... and he loved itIrene Essex
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3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago