Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
Show More
Show More
ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
Show Less
Show Less
11 months ago
Cabbage
Reviewer
5/5
Quite a beast
Didnt realise just how big the was - more for a massive overgrown gar...
Show More
Show More
den or something than a normal bit of strimming . Used it to clear brambles and nonsense on an allotment which was great, but due to its size doubt I'll be using it anywhere else. Happy with it though.
Show Less
Show Less
3 years ago
Birgit Eileck
Reviewer
5/5
Super immer wieder gern top Qualität und top Verkäufer lg
Top Kommunikation
3 years ago
Cliente Amazon
Reviewer
5/5
Fantástico
Me encanta la forma súper fácil que tiene de arrancar. Sin embargo también ...
Show More
Show More
tengo que decir que tuve un problema con el. A los cinco minutos de uso el acelerador dejó de funcionar, desmonté el gatillo y vi que la camisa se habÃa salido de su alojamiento, la coloque apreté el tornillo que la sujeta y a seguir soplando.
Show Less
Show Less
3 years ago
Kevin
Reviewer
5/5
Great product
Fantastic, effective, good looking heater both lit or not. Should ha...
Show More
Show More
ve bought one years ago & in fact now thinking of buying a second for another patio.Assembly I thought not difficult if you follow the online instructions (that’s a strong tip) but it takes 2 people at the last phase of assembly in fairness.Bottle needed is a 27 mm propane.Really impressed.
Show Less
Show Less
3 years ago
Delli
Reviewer
3/5
Flat pack nightmare
We found the instructions for assembly very badly produced. Ver...
Show More
Show More
y small print and almost indecipherable diagrams to follows. It was more luck that it was eventually put together after several hours !! We have yet to fit a cylinder to see if it actually gives out decent heat. Watch this space!!
Show Less
Show Less
3 years ago
Adam
Reviewer
5/5
Good value, reliable and great customer service
Have had this for just over a year ...
Show More
Show More
now. Easy to put together, not heavy to wear, starts first or second pull. Good amount of power to it, works well even on large quantities of leaves or very wet leaves. Noisy! But to be expected of a 2 stroke. So make sure you wear ear protection. Had a slight issue with the fuel filler cap after about a year of ownership, but the company sorted that quickly without any quibbles.
One person found this helpful
Show Less
Show Less
3 years ago
Sean Patten
Reviewer
5/5
Leaf blower
Great machine. Powerful and easy to operate. Really quick at its job
3 years ago
Pat
Reviewer
5/5
Great Patio Heater.
I am very pleased with this purchase. Was a bit of a challenge ...
Show More
Show More
to put it together, but once understood where and how the bits bolted together all was fine. It is tall but still quite easy to move about - make sure the two glass tubes (and gas bottle) are not in it when you tilt it 45 degrees on its wheels to move it to its working location. For four of us sitting on our decking to 11pm one evening recently, it kept the chill at bay and even on the high setting, the gas bottle dial had not even moved after three hours of use. The bluetooth speaker is great to and quite powerful. The speaker replaces the front door panel knob/handle and is still easy to get on and off to charge up and turn on. I am very happy with this and we have nicknamed it the Shard! Great item with good heat out put, just what we wanted.
8 people found this helpful
Show Less
Show Less
3 years ago
Riley
Reviewer
4/5
Good all round
Excellent for cutting privet easy to use and pretty light
3 years ago
Andrew Royles
Reviewer
5/5
Easy to use
Strimmer is excellent
3 years ago
Cliente Amazon
Reviewer
5/5
Muy buen producto
Equipo muy potente con una relación calidad-precio más que aceptable
3 years ago