Cliente Amazon
Reviewer
5/5
Pésimo trato por parte de Amazon
La e devuelto a los diez minutos de funcionamiento en...
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cuanto le baja el nivel del combustible se para y no arranca no se puede estar repostando cada diez minutos el trato por parte de Amazon pésimo no creo que vuelva a comprar ahora me dicen después de 15 dÃas que tengo que pagar yo los portes de devolución
One person found this helpful
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3 years ago
jean louis ferre
Reviewer
5/5
tres bien
reçu ,essayé , nickel
3 years ago
Boisfard
Reviewer
5/5
Bon rapport qualité prix
Soufflage de feuilles
3 years ago
Andrew
Reviewer
5/5
Recommended buy!
Well let's start with the positives, when all assembled and switch...
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ed on it is a stunning looking heater that also does a gorgeous ambient light feature And you can feel the warmth too.The customer service is great and your problems or queries are resolved witching 24 hrs which is great by anyone's standards.Cons or should I say not so positive is 1 instructions would be better if there was a YouTube clip to follow as paper instructions aren't crystal clear and 2 I'd advise wear gloves when assembling as remember you are handling precision cut metal that can easily slice your fingers (experience talking here haha). 3 is not the heater it's self but the con artist people that sell you the gas cylinders at the garages (£85 for 16kg).Also I advise to store the heater either in a building/shed or strapped to a wall as it is a big item so high winds are not it's friend.I would definitely recommend this product.
33 people found this helpful
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3 years ago
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
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au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
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3 years ago
Yulia
Reviewer
5/5
Muy bien
Muy bien! Todo funciona bien!!
3 years ago
peterin78
Reviewer
5/5
Martin P.
Reviewer
3/5
Don't waste your money, get the cheaper Amazon alternative.
Where do I start... The...
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panels were scratched where the factory has cut the protective plastic on the metal... In one place so badly scratched I've put that panel at the back to hide it as best as possible...The instructions left out steps and are very awkward to read due to very small diagrams.The heat output is massively disappointing, I thought I would spend more money to ensure a quality product and I honestly wish I had gone for one of the £179.99 ones from Amazon Essentials instead.The included cover doesn't fit the unit at the bottom as it's too small.The additional Bluetooth speaker is just a random cheap Bluetooth speaker that doesn't fit to the unit in any way shape or form, seriously do not bother with it. You can get yourself a decent Bluetooth speaker for exactly the same price.All in all rather disappointed.
10 people found this helpful
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3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago