Georgepolo
Reviewer
5/5
Initially had problems with getting the company to respond to my phone message. turns out they messg...
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ed me instead,but I was waiting for a call,
I have now had contact by phone from the company and it was all sorted very amicably and efficiently.
They also told me of youtube vids to help with assembly which will be very helpful I am sure.
Therefore I have no problem in placing this review and saying that overall this is a well engineered item and GOOD value for money.
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11 months ago
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
Great product!
I have been using this chainsaw over the last month and in terms of ...
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value for money it has been excellent. I previously only used Makita chainsaws but the excessive price difference didn't validate another big name brand purchase. I have already cut about 100 logs, some over two foot in diameter and this product has been very efficient thus far. It makes short work of large logs, and to me at least, it is quite similar in its functioning and quality to a Makita.
10 people found this helpful
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3 years ago
JMP
Reviewer
5/5
Excellent rapport qualité prix - Léger et puissant
Souffleur puissant et fonctionnel, ...
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bien moins cher que les grandes marques. Je ne sais pas ce qu'il donnera dans le temps, mais pour un usage non professionnel il est parfait, et pour un professionnel, s'il dure 3 ans au lieu de 10, ça revient au final moins cher qu'un souffleur de marque, et il est bien plus léger. Suivi personnalisé du vendeur qui a contrôlé lui-même la bonne livraison du colis.
5 people found this helpful
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3 years ago
DURAND GUILLAUME
Reviewer
5/5
Puissance de soufflerie
Bon produit à un prix très intéressant.
3 years ago
peter janssen
Reviewer
5/5
alles besten
super gute leistung
3 years ago
Lou M
Reviewer
5/5
Lovely looking heater
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The media could not be loaded.
Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
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3 years ago
Peter Forshaw
Reviewer
5/5
5 STAR CUSTOMER SERVICE!!!!!!
Very good product.Initially had a problem with the gl...
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ass tube supplied in 2 sections. Rang customer service explained the issue and they replaced it with a single full length tube without hesitation. After a year I required a replacement cover which again was replaced without question. 5 star customer service!!!!!
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3 years ago
Andrew H
Reviewer
5/5
Quality product, 2 pairs of hands to assemble, but well worth it!
Item arrived a fe...
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w days early, excellent communication.Very well packaged, most parts had their own protective packaging.A little tricky to put together alone, so I would recommend a helping pair of hands at the latter stages.Very well made, all holes and fittings lined up perfectly. Very satisfying when you don't have to force screws and bolts in from different angles!The finished product is excellent, great value for money in my opinion. I have read several reviews that say they have had to order replacement quartz tube after their heater blew over in high winds and the glass smashed. I have used a black bungee cord which I wrap round the heater and tether it to my wall when not in use.Overall 5* all the way!!
2 people found this helpful
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3 years ago
TEODOR CORNILA
Reviewer
5/5
Quality
3 years ago
Lea Milligan
Reviewer
5/5
serge rex
Reviewer
5/5
Après 2 utilisation très bien.
Soufflage feuille et terrasse et allées. Trés bien.
3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardÃn y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
Harmony
Reviewer
5/5
88cc model Very, Very powerful
The handheld model I'd had for ten years stopped sta...
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rting so took the opportunity to upgrade to a backpack type. Best thing I've done with regard to leaf blowing.All the weight is on your back (nice padding, quite comfortable) good straps and the weight is not all on the hand anymore. Also no vibration on the hand which is a big difference. Easy to control. Simple to put together, just took a few minutes.Probably the most important thing is that it starts first time. The only downside is that where the starter pully is, you can't start it on your back, has to be done before putting on.
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3 years ago