Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
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maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
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11 months ago
Cabbage
Reviewer
5/5
Quite a beast
Didnt realise just how big the was - more for a massive overgrown gar...
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den or something than a normal bit of strimming . Used it to clear brambles and nonsense on an allotment which was great, but due to its size doubt I'll be using it anywhere else. Happy with it though.
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3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Peter Forshaw
Reviewer
5/5
5 STAR CUSTOMER SERVICE!!!!!!
Very good product.Initially had a problem with the gl...
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ass tube supplied in 2 sections. Rang customer service explained the issue and they replaced it with a single full length tube without hesitation. After a year I required a replacement cover which again was replaced without question. 5 star customer service!!!!!
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3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
S1000rr
Reviewer
5/5
Trés bien
Trés bon produit, pour le prix, j'aimerai qu'il prenne un peu plus de tour, ...
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mais souffle trés bien, mieu que le styl de mon pere prévu pour les cantoniers.Plastiques de moins bonne qualité que le stil, mais on peut pas tout avoir, pour 2h00 non stop puis 15 min toutes les semaines, il fonctionne trés bien, je recommande. Facile à monter
One person found this helpful
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3 years ago
The ferret man
Reviewer
5/5
Lightweight, Powerful
Great delivery service. Received blower yesterday and took 20...
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mins to assemble, it was easy but you need to look at the picture on Amazon of the assembled unit. Started 2nd pull and it’s great. I have a large garden it dealt with leaves in no time. Would certainly recommend this blower.
2 people found this helpful
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3 years ago
Miguel garcía martinez
Reviewer
5/5
3 years ago
Toutou
Reviewer
5/5
Bien
Bien
3 years ago
Pop
Reviewer
5/5
Je recommande pas!!!
Bonjour. C'est pas du tout comme dans le descriptif. Haut parleur...
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à 1 euro sur Wish,des plans de instalation non complète pièces qui manque ou tordues,verre de chauffage cassé. Instalation en 4 heure avec des files de fer parce que il était incomplète. Je recommande pas!!!
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3 years ago