T P Lusty
Reviewer
5/5
delighted with this outdoor product
This adds heat to your patio as well as giving ...
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off a welcoming, warm ambient lighting. It was relatively easy to assemble. Our central glass tubing came in two separate parts that connected in the middle. Unfortunately when angle the heater to move there was instability and caused the glass to crack. We received very prompt service from the company and replaced the item with one complete glass cylinder (rather than the 2 smaller cylinders) and so far it is much more sturdy. I have yet to try the outdoor speakers yet...something to look forward to when entertaining again in the garden spring/summer nights...
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3 years ago
Fede
Reviewer
5/5
ThiLam
Reviewer
5/5
3 years ago
Sarah Strudwick
Reviewer
5/5
dennis owen
Reviewer
4/5
Does the job
Doses the job
3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
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lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
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3 years ago
Jig
Reviewer
5/5
Great Heater, First Class Service
Was having problems getting the heater to work th...
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e first time, so after an email correspondence with the seller, I got a call from an engineer who talked me through it, with the help of a video, and got it working. Looks great, gives off lots of heat, and really pleased with the after-sales service - so hard to find these days.
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3 years ago
Richard Hope
Reviewer
5/5
Great product
Very good product, easy assembled.
3 years ago
Amazon Customer
Reviewer
5/5
Wonderful product with amazing customer support
I purchased this patio heater to en...
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sure I would get much more benefit from my revamped garden. I just loved the stylish appearance especially the stainless steel finish. While it is tall, it is so easy to move with the wheels and definitely has the wow factor. It is very important to me that customer service and support is available on any item I purchase and I have never before encountered the support and communications I have received from Burrowmount. I definitely recommend
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3 years ago
Amazon Customer
Reviewer
5/5
Fantastic customer friendly service
We bought the heater during “lockdown “in order...
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to get the maximum use of the garden. The assembly instructions were easy to follow and once assembled it was fairly easy to move into position. We’re looking forward to using it over the winter.We had a small problem with the glass tube but customer services were fantastic. They could not have been more helpful and sorted it out immediately. We wish more companies took as much pride in their customer relations.
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3 years ago
antonio
Reviewer
5/5
Lo sconsiglio...
Usato appena 2 volte e mi ha subito dato problemi meccanici, va a tut...
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ta potenza senza toccare l'acceleratore. Attrezzo molto pesante e quindi scomodo da usare con la tosasiepi e motosega. Scocca di plastica molto fragile. Capisco che non si possano avere grosse aspettative visto il prezzo, ma così è troppo.
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3 years ago
Tommy S
Reviewer
5/5
hi
Reviewer
5/5
Yulia
Reviewer
5/5
Muy bien
Muy bien! Todo funciona bien!!
3 years ago