Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
...
Show More
Show More
I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
Show Less
Show Less
3 years ago
Wallace Stewart
Reviewer
5/5
malcolm4521
Reviewer
5/5
Very good item
Good value for money
3 years ago
warren bradley
Reviewer
5/5
Just perfect
I cannot fault this product or their customer service I originally pur...
Show More
Show More
chased this item before I went away on my holidays however the delivery date they specified was when I was away so I contacted them to ask if they could deliver on a specified day when I returned within 10 minutes of sending my email I had a reply stating that they would deliver on my specified day at no extra cost to myself I arrived back from my holiday and my patio heater was delivered on the day I arrived back brilliant service and the patio heater is first class simple to to put together and looks fantastic far better than my old one with the added bonus of the cover to protect the heater when not in use and it looks great.also as an added curtesy the company also contacted me to make sure that the product was delivered safely without any damage I have recommend this product to a few friends as everything from start to finish was just perfect this is how all companies should treat there customers I will certainly use again thank you.
5 people found this helpful
Show Less
Show Less
3 years ago
V f
Reviewer
5/5
J.Carlos
Reviewer
5/5
Provita ProjektgmbH
Reviewer
5/5
Teile Passen nicht zusammen
Leider wurden hier die Teile von zwei veschiedenen Produkt...
Show More
Show More
en (3in 1 und 5 in 1)zusammengemischt. Die Bedienungsanleitung gehört zu der Kettensäge (5 in 1 Set). Die Wildkrautbürste und den Rasentrimmer kann man nur um 180 ° verdreht anstecken, die mitgelieferten Schrauben passen nicht.Positiv ist, dass der Motor sofort anspringt.
One person found this helpful
Show Less
Show Less
3 years ago
Vincent Connolly
Reviewer
5/5
Good value
Very good value that's why I bought two would recommend to anyone
3 years ago
tom joyce
Reviewer
5/5
Arrived on time and works as it should
3 years ago
JORDI LA-ROSA LLADÓS
Reviewer
5/5
Gill
Reviewer
5/5
Fabulous Patio Heater!
Bought this to go on our patio next to the hot tub. Looks fa...
Show More
Show More
bulous and gives out just the right amount of heat to keep us warm when we get out of the hot tub. We will get lots of use out of this, not just by the hot tub but also on the patio - it’s portable (needs 2 people) - has lockable wheels. Fast delivery and I made some enquiries with the seller - received very fast and efficient responses. Don’t look any further!
Show Less
Show Less
3 years ago