mrs jane e wells
Reviewer
5/5
Customer Service
Great, nothing too much trouble, thank you for all your help
3 years ago
Leonard
Reviewer
5/5
Gas Primer is in a hard to go to location
First putting everything together was th...
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e easiest part.Second the mixing of fuel took out the quests work with the Gas mix bottle that was providedThird. Had to place the Leaf Blower up on a high table to actual see the gas primer (just a bit larger than a €0.2 cent piece. Since my fingers are short almost impossible for me to primer the leaf blower. However I found a solution by using the spark plug wench that was included.But a very Powerful Machine
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3 years ago
Carl Dodd
Reviewer
5/5
Awesome piece of machinery
Excellent Product Value For Money comes with safety ppe ...
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which is really good safety first is always the saying the machi e is tough and powerful gets the job done easy to assemble and to you use if anyone buys this product the run I on the engine let it tick over for the first 5 mins once started then go easy on the use to start with hope this will help other buyer and for BU-KO Power keep up the good work burromount is a great seller strimmer arrived 2 days earlier than expected 5 stars to you
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3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
Agullo Roger
Reviewer
5/5
qualité / prix
Pour l'instant pas de problème ,à voir dans le temps ???
3 years ago
Chris Morgan
Reviewer
5/5
BU-KO 5 in 1 multi tool
Excellent product I was impressed with the quality for the ...
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price. Having a large garden with trees and hedges etc I found the extension pole a great addition and although it was heavier the harness really helped in coping with the extra weight. Perfect tool for the jobs I need it for would definately recommend
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3 years ago
Yulia
Reviewer
5/5
Muy bien
Muy bien! Todo funciona bien!!
3 years ago
Jose
Reviewer
5/5
incompleta y sin solucion
no me gusto que no funciona
3 years ago
antonio
Reviewer
5/5
Lo sconsiglio...
Usato appena 2 volte e mi ha subito dato problemi meccanici, va a tut...
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ta potenza senza toccare l'acceleratore. Attrezzo molto pesante e quindi scomodo da usare con la tosasiepi e motosega. Scocca di plastica molto fragile. Capisco che non si possano avere grosse aspettative visto il prezzo, ma così è troppo.
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3 years ago
Michelle Page
Reviewer
5/5
Beautiful Patio Heater
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The media could not be loaded.
Love this patio heater, it looks amazing in my garden, the heat output is perfect and has kept us warm on cold nights. I'm so pleased I bought this, it's perfect.Customer service has been the best. Delivery was quick, I had the heater within days of ordering.
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3 years ago
Andrew Royles
Reviewer
5/5
Easy to use
Strimmer is excellent
3 years ago
Big pauly
Reviewer
4/5
Good for the money .
Good value for the money ,its got a good reach ,but it is very...
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heavy at full extent ,but it did what its supposed to do ,it saved me trying to reach of ladders which made it more safe to do the task ,but overall good for the money ,engine starts really easy .
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3 years ago