Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
Show More
Show More
maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
Show Less
Show Less
11 months ago
Regine
Reviewer
4/5
Seems ok so far. The handle’s not great but it’s good for the price I’d say.
11 months ago
Paddock fencing
Reviewer
5/5
Amazon Customer
Reviewer
5/5
Great product!
I have been using this chainsaw over the last month and in terms of ...
Show More
Show More
value for money it has been excellent. I previously only used Makita chainsaws but the excessive price difference didn't validate another big name brand purchase. I have already cut about 100 logs, some over two foot in diameter and this product has been very efficient thus far. It makes short work of large logs, and to me at least, it is quite similar in its functioning and quality to a Makita.
10 people found this helpful
Show Less
Show Less
3 years ago
Wallace Stewart
Reviewer
5/5
marty
Reviewer
5/5
Class!
Bought it for a garden party and it didn’t disappoint. Lots of comments too.
3 years ago
Lou M
Reviewer
5/5
Lovely looking heater
...
Show More
Show More
The media could not be loaded.
Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
Show Less
Show Less
3 years ago
Mr Michael J Glynn
Reviewer
5/5
Excellent Strimmer
Value for money
3 years ago
Amazon Customer
Reviewer
4/5
Manufacturers burner assembly fault
Assembled as instructed, lit and found flame no...
Show More
Show More
t to be right. Upon removing the burner, found that the manufacturer had not assembled it correctly meaning gas was not directed via the burner causing the flame to be mis-directed and burning out the seal and causing other superficial damage. Could have been serious damage if I had left it to burn any longer than a few seconds. Quality control in assembly fault. Problem was simple to rectify.Contacted seller who were very quick to act and sent replacement part. I would rate the seller excellent.Apart from this an excellent product.
Show Less
Show Less
3 years ago
cristinaeibar
Reviewer
5/5
Perfecto! y sobre todo el vendedor
Hola.La maquina perfecta, pero queria recalcar que ...
Show More
Show More
el vendedor ha sido muy amable, ya que me habia ido de vacaciones y no habia nadie en casa y se ha preocupado de contactar conmigo y llegar a un acuerdo para entregarlo 10 dias mas tarde.La maquina llego el dia acordado y funciona perfectamente. Calidad -precio perfecto, no se puede pedir mas.Muchas gracias y lo recomiendo.
4 people found this helpful
Show Less
Show Less
3 years ago
Alain
Reviewer
5/5
El producto es de mala calidad y el vendedor no respeta la garantía Europea
Estoy muy ...
Show More
Show More
decepcionado por partida doble. El producto sufrió dos averías los primeros 14 meses. Varias protecciones se soltaron y se cayeron los tornillos. La segunda avería se debió a un mal diseño de la correa para arrancar el aparato. Esta se partió.Me puse en contacto con el vendedor para reparar el aparato y me dijeron que ya no estaba en garantía. Les indiqué que en Europa la garantía por ley es de dos años y así lo indica también la propia ficha del vendedor. A pesar de estar cometiendo una ilegalidad, no quisieron reparar el aparato. Nunca más con este vendedor. Muy decepcionado también con Amazon que permite que algunos vendedores como éste engañen a sus clientes.
One person found this helpful
Show Less
Show Less
3 years ago
Kev
Reviewer
5/5
Great budget chainsaw
I bought this chainsaw primarily to cut a large stump left by...
Show More
Show More
others to a lower level (I dug all the earth around the stump first) and in the future for me to cut logs and timber so I can turn on a lathe.It was easy to assemble & fit the chainbar and chain. Once primed, it started and ran well, and was very easy to re-start.Safety brake works well, (kicked back only once and that was my fault!)Safety kit although basic is adequate for home gardening use. The mesh face guard will stop flying debris, I have prescription safety glasses provided by employer so didn’t need the goggles.The spare chains are a bonus as well. I thought I’d get through more than 1 chain on this stump but was pleased that 1 chain was suffice - there were a lot of vertical cuts on this job and it was just starting to blunt toward the end - there is a file provided to sharpen the chain.Had to tighten the chain 3or 4 times but that is to be expected and was easy to do - (loosen the chainbar locking nuts a bit, tighten the chain and then re-tighten the nuts).Neat carry bag (but only fits chainsaw with the 16” chain fitted).Toolkit has all the appropriate tools needed.All in all, a great budget chainsaw package with everything you need to get going (except fuel & oils). It’s not a chainsaw for professional arborists or tree fellers, but certainly good enough for use in the garden.Would I recommend - absolutely.
2 people found this helpful
Show Less
Show Less
3 years ago
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
Show More
Show More
au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
Show Less
Show Less
3 years ago
David Winham
Reviewer
5/5
It strong and well made
Went to gather well and was very versatile
3 years ago
Alan Bracken
Reviewer
5/5
Absolutely stunning, definitely the best choice
...
Show More
Show More
The media could not be loaded.
All arrived quickly and extraordinarily well packaged etc... be prepared for a little time to unpack and construct but it's easy to do if you follow the instruction. Its well worth the investment though as they look amazing, everyone comments. And I guess the real mark of customer service is when something isn't quite right, and we had a bent base on the second tower which whilst allowed completion meant it was slightly wobbly on it's feet. I emailed and the replacement part was with me within 3 days and now both our towers are perfect. Absolutely brilliant service and top quality product. If you want flame towers, I've not seen any better than these.
Show Less
Show Less
3 years ago